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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Wow! Jeff and his team came into our home buying process when our previous funding fell through and they exceeded every expectation! Amazing communication, excellent mentorship through the process, very patient and kind 10/10 would recommend...
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Reply from Jeffery Brooks
October 12th, 2026 02:31 PM
Kirsten, I'm so glad to know that I could step in and help you through the home buying process when you needed it. At Highlands Residential Mortgage, Ltd., we strive to provide excellent communication and support, and I'm pleased to see that...
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I cannot say enough great things about Jeffery and his teammate Robert. From the very beginning, they went above and beyond to help my wife and me through the home loan process. Although our credit situation was not ideal, Jeffery worked tirelessly...
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Jeff did an incredible job getting us approved for our loan. He went above and beyond helping us and communicating with us through every step of the process. My husband and I were incredibly impressed with his level of commitment and earnestness...
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Reply from Jeffery Brooks
September 29th, 2026 04:26 PM
Emily, I'm so glad to hear that you and your husband had such a positive experience with me during your loan approval process. Your kind words about my commitment and the service from my team at Highlands Residential Mortgage, Ltd. mean a lot...
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My wife and I recently purchased our first home in Anna, TX. We had an amazing experience working with Jeff Brooks and his team. He made the process extremely easy and straightforward. Jeff kept us updated throughout the entire process and...
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Reply from Jeffery Brooks
September 29th, 2026 02:59 PM
Pedro, I'm pleased to hear that you and your wife had a great experience purchasing your first home with my assistance. At Highlands Residential Mortgage, Ltd., we strive to make the process as easy and straightforward as possible. Thank you...
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Jeff was very attentive and patient with my clients throughout their build process. They spoke highly of him, and I appreciate his communication with me as well.
Reply from Jeffery Brooks
September 28th, 2026 03:22 PM
Alycia, I'm grateful to hear that your clients had a positive experience with me during their build process. At Highlands Residential Mortgage, Ltd., effective communication and attentiveness are key priorities, and I'm pleased that you found...
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A special thank you to Jeff Brooks for going above and beyond. Thanks for being readily available to answer questions and keeping the lines of communication open. This was absolutely the best home-buying experience! The entire mortgage team...
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Reply from Jeffery Brooks
September 25th, 2026 03:22 PM
LaQueita, I'm truly grateful for your kind words and am glad that I could be part of your home-buying journey. At Highlands Residential Mortgage, Ltd., we strive to make the process smooth and efficient, and it's rewarding to hear that our...
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Clear communication and handholding all through to ensure tasks are done timely basis.
Reply from Jeffery Brooks
September 8th, 2026 05:24 PM
Rajesh, I'm pleased to hear that you appreciated the clear communication and support throughout the process. Ensuring tasks are completed on time is always a priority for me. Thank you for your feedback!
Jeffery Brooks and his team are rockstars. I would recommend him every time. I am a REALTOR, and I've had the pleasure to close with him and his team multiple times, and each time the process has been effortless. Communication, accountability,...
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Reply from Jeffery Brooks
August 21st, 2026 08:28 PM
John, I truly appreciate your trust and recommendation. It's rewarding to hear that my team and I could assist you effectively, especially in time-sensitive situations. Your faith in our ability to deliver on communication and timeliness is...
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Best experience ever, the greatest communication through out the whole proces. Explains the process in full detail. Very highly recommende.
Reply from Jeffery Brooks
August 20th, 2026 05:50 PM
Hugo, I appreciate your kind recommendation and am glad you had such a positive experience. It's great to know the communication and detailed explanations were helpful throughout the process. If there's anything else I can assist you with,...
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Thank you so much Jeff! Jeff and his team were outstanding. When another lender couldn't approve us for varies reasons right before our option period ended, he made it happen and approved us on time. Their Communication is awesome and they...
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Reply from Jeffery Brooks
August 20th, 2026 08:30 PM
Veronica, I'm grateful for your kind words and recommendation. It's wonderful to hear that my team and I could assist you when you needed it most and provide clear communication throughout the process. Your satisfaction is important to us,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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