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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
quick response and being kept up-to-date on progress
Reply from Jeffery Brooks
June 9th, 2025 03:32 PM
I'm glad to hear that you appreciated the quick responses and updates throughout the process. It was a pleasure working with you, and I am grateful for your positive feedback.
good good good
Reply from Jeffery Brooks
June 6th, 2025 01:22 AM
I'm glad to hear that you had a positive experience. Thank you for your feedback!
I can't thank Jeff and his team at Highland mortgage enough. They provided daily communication throughout the process of getting my home loan approved. The daily updates and frequent communication helped ease our anxiety of working with a...
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Reply from Jeffery Brooks
June 4th, 2025 11:06 AM
I'm thrilled to hear that our team's communication and dedication made the home loan process smoother for you. It was a pleasure working with you, and I am grateful for your kind words. We look forward to assisting you again in the future if...
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As a real estate agent, I’ve worked with many lenders, but Jeff truly stands out. I had a client whose loan approval process was especially challenging due to her working for multiple employers. The builder’s preferred lender couldn’t get her...
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Reply from Jeffery Brooks
June 3rd, 2025 02:59 PM
Thank you, Meron, for your kind words and recommendation. I'm thrilled to hear that I could assist your client successfully in navigating the loan approval process. It was a pleasure working with you and providing the support needed to achieve...
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Jeff promised and delivered, he gets it done! Lightning speed & constant communication! Keep doing your thing, Jeff!
Reply from Jeffery Brooks
June 2nd, 2025 12:30 PM
I'm thrilled to hear that you were satisfied with the service I provided. Ensuring timely and clear communication is a top priority, and I'm glad it made a positive impact on your experience. Thank you for your kind words and support.
Communcation is spot on.
Reply from Jeffery Brooks
June 2nd, 2025 12:12 PM
I'm glad to hear that you found the communication to be effective. It was a pleasure assisting you. If you have any more questions or need further assistance, please feel free to reach out.
Jeff made it very easy and clear to understand.
Reply from Jeffery Brooks
May 30th, 2025 10:19 AM
I'm glad to hear that I could make the process easy and clear for you. Thank you for your kind words and the positive feedback. It's been a pleasure assisting you at Highlands Residential Mortgage, Ltd.
Jeffrey and the Highlands Residential Mortgage Group demonstrated exceptional diligence in ensuring our closing was completed on a tight schedule. Throughout the process, both Jeff and Robert provided consistent updates and communicated any...
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Reply from Jeffery Brooks
May 19th, 2025 11:38 AM
I'm delighted to hear that our team at Highlands Residential Mortgage, including Robert and myself, was able to meet your expectations and ensure a successful closing. Your kind words about our professionalism and communication are greatly...
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Personal attention to detail for our complex application. Jeff and Robert worked hard to get our deal to close.
Reply from Jeffery Brooks
May 12th, 2025 01:54 PM
I'm glad to hear that you appreciated the personal attention to detail on your complex application. It was a pleasure working alongside Robert to ensure your deal closed successfully. Thank you for your kind words and support.
Everything was perfect!
Reply from Jeffery Brooks
May 9th, 2025 02:42 PM
I'm thrilled to hear that everything was perfect with your experience. It was a pleasure assisting you, and I appreciate your kind words.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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