First Community Mortgage - Harker Heights, TX
Harker Heights, TX
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Laura was fantastic to work with and answered all of my questions timely.
Reply from Cyd West
October 23rd, 2025 03:19 PM
Allyssa, I'm glad to hear that you had such a positive experience working with Laura. It's important to me that your questions were answered quickly and thoroughly. If you have any other questions or need further assistance, feel free to reach...
read more
for
The entire staff was extremely pleasant to work with. Macy and Laura were timely with their responses, very intelligent and knew their stuff. They gave excellent advise on many topics. We were impressive with the level of detail, tenacity and...
read more
for
Macy, was there to talk / walk us through the whole process. We had a question on a Friday after closing hours bbut it was time sensitive document and she started her computer up at home to answer our question and not delay our closing date....
read more
for
The constant communication where we were at in the process and explaining to us everything all the way through.Very patience and understanding of our situation regarding not been to technically savvy.
Reply from Cyd West
October 13th, 2025 05:46 PM
Milagros, I'm truly glad to hear that the communication throughout the process was helpful for you. I understand how important it is to be kept informed and to have everything explained clearly, especially when technical aspects can be challenging....
read more
for
Less regulations, to much information needed that was not part of the loan.
Reply from Cyd West
October 13th, 2025 05:47 PM
Thank you, Knowles, for sharing your thoughts. I understand that the amount of information required can sometimes feel overwhelming. I strive to make the process as smooth as possible while adhering to necessary requirements. If you have any...
read more
for
Macy and her team bent over backwards to assist us with getting the lowest rate possible, advice in the best insurance, and working additional hours late so we could close and move in on time, the level of expertise , service, and guidance...
read more
for
Amazing communication. Very wuick and efficient at what she does. Goes above and beyond.
for
Very knowledgeable and friendly. She took the time to explain in details the process
Reply from Cyd West
August 25th, 2025 06:24 PM
Sharon, I'm glad to hear you found the experience both knowledgeable and friendly. Taking the time to explain the details of the process is something I believe is crucial, so I'm pleased it was helpful for you. Your feedback is truly appreciated....
read more
for
Cyd and Laura are awesome to work with and very knowledgeable.
Reply from Cyd West
August 25th, 2025 06:25 PM
John, thank you for your kind words about Laura and me. It's truly rewarding to hear that you found working with us both enjoyable and informative. We strive to provide the best possible guidance, and your feedback means a lot. If there's anything...
read more
for
Macy communicated well with me throughtout the entire loan process.
51–60 of 611
About
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to guide our customers, we aim at providing a mortgage loan that best fits their financial needs.Our staff members possess more than 30 years of experience in the mortgage lending industry; they are well-trained and attuned to the challenges many homeowners face. Moreover, our staff takes pride in providing a positive mortgage experience, educating our customers, and serving our community all while emphasizing exceptional customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender