First Community Mortgage - Harker Heights, TX
Harker Heights, TX
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to ... Show More
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Constant communication and very friendly staff throughout the process.
Reply from Cyd West
August 21st, 2025 06:59 PM
Bryant, thank you for sharing your thoughts on your experience. I'm glad to hear that the communication and friendly approach stood out to you during the process. It's important to me that you felt well-informed and comfortable throughout....
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Cyd & her team were incredible! Fast & efficient communication, very helpful with any and all questions we had, and bonus - so firnedly and warm. 10/10 experience.
Reply from Cyd West
August 20th, 2025 07:26 PM
Reagan, I'm so glad to hear about your positive experience. It means a lot to know that the communication was fast and efficient, and that you found the process welcoming and supportive. I strive to provide help at every step, answering questions...
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Macy and Laura were great and answred my questions without hesitation !
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Didnt have much of any communication with Cyd. Since she was out of Office , Macy helped us with our loan application and getting all of the information that was needed/required. was very knowledgeable , friendly and communication was clear....
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Reply from Cyd West
August 14th, 2025 04:47 PM
Marcia, thank you for taking the time to share your experience. Although we didn't have much direct communication, I'm pleased to hear that Macy and Laura were able to assist you so effectively. It's crucial that your loan process was smooth...
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Cyd and her team made the process so easy and worked to get me the beatvrate best rate and deals to the absolute end. Higly Highly recommend!
Reply from Cyd West
August 7th, 2025 05:07 PM
Kate, thank you so much for your kind review. I'm really happy to hear that the process felt smooth for you and that I could help secure a great rate and deals. Your recommendation means a lot to me, and I'm grateful for your trust in my team....
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Macy is awesome! She knows her stuff, and will take care of you!
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The whole team was very helpful in this long process that was out of our control. They really pulled through and got things done and kept us informed of all steps needed to complete and get us in our home.
Reply from Cyd West
August 5th, 2025 05:10 PM
Tricia, I'm so pleased to hear that the team was able to assist you effectively throughout such a challenging process. It's important to me that you felt supported and kept informed every step of the way. Your feedback is incredibly meaningful,...
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Dawn Todman, Becky, Laura and Steven and the Shine Team!!! Never experienced such patience and GREAT customer care from a team like this!! Dawn Todman was BEYOND AWESOME!!! She was patient, caring and understanding in our home search and we...
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Reply from Cyd West
August 1st, 2025 01:31 PM
Elizabeth, I'm grateful for your kind words and thrilled to hear about your experience with Dawn, Becky, Laura, Steven, and the Shine Team. It’s wonderful to know that their patience and customer care left such a positive impression during...
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Customer Service
Reply from Cyd West
August 1st, 2025 01:31 PM
Luis, thank you so much for highlighting the service you received. I'm pleased to hear that your experience was positive. Providing excellent customer service is something I take to heart, and your feedback is genuinely appreciated. If there's...
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Macy was always impressively responsive with answers to our questions, willing to crunch the numbers and give honest feedback on what a comfortable monthly payment would be. She educated me about how interest rates are based on the 10-year...
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Reply from Macy Sills
July 31st, 2025 06:48 PM
Thank you, Luke! I am so excited for you and Jemma! Y'all both deserve the world and I am so thrilled for you having this new home.
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About
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to guide our customers, we aim at providing a mortgage loan that best fits their financial needs.Our staff members possess more than 30 years of experience in the mortgage lending industry; they are well-trained and attuned to the challenges many homeowners face. Moreover, our staff takes pride in providing a positive mortgage experience, educating our customers, and serving our community all while emphasizing exceptional customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender