First Community Mortgage - Harker Heights, TX
Harker Heights, TX
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to ... Show More
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The communication and prompt response was such a help!
Reply from Cyd West
December 22nd, 2025 07:16 PM
Robert, I’m glad to hear that you found the communication and quick responses helpful. Ensuring you felt supported throughout the process is important to me. If you have any more questions or need assistance, please feel free to reach out at...
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No comment.
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It felt very unorganized. We were signing the same paperwork multiple times. Many errors in it. There were too many people involved in the process. All necessary documents should be requested at once to streamline the process instead of here...
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Reply from Cyd West
December 11th, 2025 02:49 PM
Shelley, I appreciate you taking the time to share your thoughts and concerns about the process. I'm sorry to hear that it felt unorganized and overwhelming for you. It’s important to me that each step is as smooth and personal as possible,...
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Cyd was absolutely incredible to work with. As a first-time homebuyer, I had a million questions and anxieties, and she handled every single one with so much patience and kindness. She was always communicative, kept me informed at every step,...
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Reply from Cyd West
December 2nd, 2025 05:02 PM
Jennifer, I truly appreciate your kind words and am glad to hear that your experience as a first-time homebuyer was a supportive one. It’s important to me that you felt informed and at ease throughout the financing process, and I'm glad I could...
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Cyd is the best loan officer we have ever worked with and second place isn't even close. She and her team have made every step of this process as pain free and pleasant as possible. I highly recommend Cyd to anyone that is shopping for a mortgage...
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Reply from Cyd West
December 1st, 2025 10:34 PM
Lynn, I truly appreciate your kind words and recommendation. It means a lot to know that my efforts, along with my team's, helped make the mortgage process easier for you. Your willingness to work with me again is the greatest compliment I...
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Very smooth proces, with knowledge team that were always available to answer any questions I had.
Reply from Cyd West
December 1st, 2025 10:35 PM
Matthew, it's great to hear that you found the process smooth and that the team was able to assist with any questions you had. Providing support and clear communication is really important to me. If there's anything else you'd like to discuss...
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Everyone's patience and kindness
Reply from Cyd West
November 14th, 2025 05:15 PM
Dawn, I appreciate you taking the time to share your feedback. It's wonderful to know that the patience and kindness you experienced met your expectations. If there's ever anything else you need or any questions arise, feel free to reach out...
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The entire 1st community mortgage team was very responsive and got all the documents compiled quickly.
Reply from Cyd West
November 6th, 2025 07:44 PM
Joshua, thank you for taking the time to share your experience. I'm glad to know that the team was prompt and efficient in managing your documents. Your input is valuable, and if there's anything more I can assist you with, please feel free...
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I was able to text her with any questions and she would always answer back promptly
Reply from Cyd West
November 4th, 2025 05:05 PM
Edwin, I'm glad to hear that the communication process went smoothly and that I could promptly respond to your questions. Keeping the lines of communication open is important to me. If there's anything further you need or additional questions...
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The reliable and prompt communication
Reply from Cyd West
October 31st, 2025 04:23 PM
Kyle, I appreciate your feedback about the communication. It's important to me that you found it reliable and prompt. If there's anything more I can assist you with or any questions you have, feel free to reach out at any time. I'm here to...
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About
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to guide our customers, we aim at providing a mortgage loan that best fits their financial needs.Our staff members possess more than 30 years of experience in the mortgage lending industry; they are well-trained and attuned to the challenges many homeowners face. Moreover, our staff takes pride in providing a positive mortgage experience, educating our customers, and serving our community all while emphasizing exceptional customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender