First Community Mortgage - Harker Heights, TX
Harker Heights, TX
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to ... Show More
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Everyone involved made this process smoothly thank you for helping us get our home
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The communication from this team was great. The utilization of all forms of contact from text, email and the app truly made this an easy process.
Reply from Cyd West
March 2nd, 2026 06:59 PM
Angela, I'm glad to hear that the communication made the process easy for you. Utilizing various forms of contact is something my team prioritizes to ensure everything goes smoothly. Your feedback means a lot, and if you have any more questions...
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Everybody i spoke with was real nice and communication was straight forward in all nice to work
Reply from Cyd West
February 4th, 2026 06:39 PM
Clinton, I'm glad to hear that your interactions with everyone involved were pleasant and that communication was clear throughout the process. It's important to me that you had a straightforward experience. If there's anything else I can assist...
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Macy is super attentive of meeting my needs as a client and has made my home buying process easy and stress free even with challenges that arose. She was able to keep a constant update and also assist when needed to assist the whole process....
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Attention to detail, constant communication via emails and telephone calls, assisting with recovering information needed for the closing date, and the smiles from each and everyone during the process.
Reply from Cyd West
January 2nd, 2026 01:51 AM
Alex, I truly appreciate your kind words. It's great to know that the attention to detail and constant communication provided you with a positive experience. Keeping the process smooth and ensuring all necessary information is ready for closing...
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The communication was there from beginning till the end. She was always there when we had a question. She made it pleasant journey and the whole Shine Team. Thank you.
Reply from Cyd West
January 2nd, 2026 01:53 AM
Stephanie, it’s heartening to know that you felt well-supported throughout your journey. I’m glad the communication met your expectations and that my team and I could assist whenever you had questions. Your feedback about making the process...
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Ms. West made this process extremely stress-free. I have honestly never received such amazing customer service, her level of enthusiasm and friendliness was unmatched. This has been an incredible exerience experience and it makes me want to...
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Reply from Cyd West
December 31st, 2025 11:49 PM
Derek, it's fantastic to hear that you found the process stress-free. I appreciate your kind words about the service you received and am pleased to know that my approach made a positive impact. It was definitely a pleasure to work with you...
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Being supported by people I trust and who have my best interests at heart. Fantastic communication, even if there were hiccups. So ready and willing to help me any time I needed. I am so very grateful for all of you ~
Reply from Cyd West
December 31st, 2025 11:51 PM
Nin, thank you for sharing such a heartfelt review. I'm glad to hear you felt supported and that our communication met your expectations, even when challenges arose. Your trust means a lot to me, and I'm grateful for the opportunity to assist...
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Cyd, Macy and Laura were so easy to work with, stayed on top of everything having to do with our loan and helped us close quickly.
Reply from Cyd West
December 29th, 2025 10:46 PM
Jonathan, it's great to hear that working with Macy, Laura, and me was a smooth experience for you. I'm pleased we could stay on top of all the loan details and help you close quickly. If you have any further questions or need assistance down...
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Above and beyond service! Every step and every question was thoroughly communicated until we had keys in our hands.
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About
First Community Mortgage (FCM) opened its doors in 1988 as a division of First National Bank Texas. Since then, we have been working in tandem with our clients to turn their dream of buying a home into a reality. Formed with the mission to guide our customers, we aim at providing a mortgage loan that best fits their financial needs.Our staff members possess more than 30 years of experience in the mortgage lending industry; they are well-trained and attuned to the challenges many homeowners face. Moreover, our staff takes pride in providing a positive mortgage experience, educating our customers, and serving our community all while emphasizing exceptional customer service.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
All loans and collateral subject to approval | First National Bank Texas | NMLS# 402924 | Member FDIC | Equal Housing Lender