Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
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Ashley Mattox, Ruoff Mortgage
In a word, the mortgage process was "smooth" from beginning to end. Can't think of one thing that needed improvement.
Reply from Ashley Mattox, Ruoff Mortgage
March 30th, 2026 02:08 PM
Thank you so much for the kind words! "Smooth" is exactly what I always hope the experience feels like, so that truly means a lot. It was a pleasure working with you from beginning to end. If you ever need anything in the future or know someone...
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for
Ashley Mattox, Ruoff Mortgage
Service is excellent, staff is knowledgeable. I would strongly recommend.
Reply from Owner
March 26th, 2026 12:46 PM
Thank you for the kind words, Jessica. I'm happy to know that you found the service excellent and the staff knowledgeable. Your recommendation means a lot to me. If there's anything more I can do for you, please feel free to get in touch.
for
Ashley Mattox, Ruoff Mortgage
Ashley made us feel important and like we were here only clients, and I know we weren't. I have not received quality service like this in years. Thank you Ashley!
Reply from Ashley Mattox, Ruoff Mortgage
March 26th, 2026 12:47 PM
I truly appreciate your kind words, Jessica. It's wonderful to know that you felt valued and well taken care of during your time with me. Providing quality service is my top priority, and I'm grateful for the opportunity to assist you. If there's...
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for
Ashley Mattox, Ruoff Mortgage
Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from SSrıttxny
Reply from Owner
March 17th, 2026 01:37 PM
I appreciate your rating. If you ever have more to share or any questions, feel free to reach out.
for
Ashley Mattox, Ruoff Mortgage
Found our home that we
Reply from Ashley Mattox, Ruoff Mortgage
March 17th, 2026 01:39 PM
Thank you for the thoughtful review! I’m so glad I could be part of your homebuying journey. Wishing you all the best as you settle in, and please feel free to reach out anytime, I’m always happy to help!
The communication and quickness of the process was amazing. Tina worked really hardon getting closed as quick as possible.
Reply from Tina Love, Ruoff Mortgage
March 16th, 2026 03:20 PM
Thank you so much! It has truly been a pleasure working with you and Ashley. I’m so grateful for the opportunity, and I wish you both so much happiness in your new home!
for
Ashley Mattox, Ruoff Mortgage
Everyone was very friendly, knowledgeable and willing to answer all my question.
Reply from Ashley Mattox, Ruoff Mortgage
March 11th, 2026 03:30 PM
I'm pleased to hear that everyone involved was friendly, knowledgeable, and able to address all your questions, Peggy. It’s important to me that you feel supported throughout the process. If there's anything else you need, I'm here to help....
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for
Ashley Mattox, Ruoff Mortgage
Ashley knew we were first time homebuyers and walked us through every step. We would have been totally lost if it weren't for her,instead we felt very secure every step of the way. She is a great asset to your company and I was so very glad...
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Reply from Ashley Mattox, Ruoff Mortgage
March 10th, 2026 04:56 PM
Susan, thank you so much for your incredibly kind words. It truly means a lot to me that you took the time to share this. Helping first-time homebuyers navigate the process is something I care deeply about, and I’m so glad you felt supported...
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Ashley Mattox, Ruoff Mortgage
Ashley and her staff were always communicating with us They were so nice, yet professiona
Reply from Ashley Mattox, Ruoff Mortgage
March 6th, 2026 05:20 PM
Thank you for sharing your experience, Michelle. I'm pleased to know that my communication and professionalism made a positive impact during your loan process. Being nice and clear in communication is something I aim for with every client....
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Ashley Mattox, Ruoff Mortgage
Made it so easy and kept me informed at all times! Ashley was amazing to work with!
Reply from Owner
March 6th, 2026 05:20 PM
I'm glad to know that the process felt easy for you, Brad, and that you felt well-informed throughout. It was a pleasure working with you. If you have any questions or need assistance in the future, please feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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