Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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Ashley Mattox, Ruoff Mortgage
The whole process was handled with professionalism and was as easy as it could be. Ashley was amazing to work with!
Reply from Ashley Mattox, Ruoff Mortgage
March 4th, 2026 05:21 PM
Thank you so much for the kind words! I truly appreciate it. It was an absolute pleasure working with you, and I’m so glad the process felt smooth and easy along the way. Helping great people like you is the best part of what I get to do every...
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Mandy was great to work with! Buying a home is a bit stressful but Mandy made sure everything went as smooth as possible, response to emails, phone calls, texts in a timely manner.
Reply from Owner
March 16th, 2026 08:49 PM
I appreciate your kind feedback, Jordan. Navigating the home buying process can be stressful, so I'm glad I could help make it smoother for you. Timely communication is something I prioritize, and it’s rewarding to know that it was beneficial....
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Very knowledgeable and very helpful and responded to emails in a timely manner
Reply from Mandy Harris
March 13th, 2026 06:31 PM
I'm glad to hear that you found my assistance helpful and knowledgeable, Jordan. Timely communication is important to me, and it's great to know it made a difference for you. If you ever have more questions or need support down the line, don't...
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for
Ashley Mattox, Ruoff Mortgage
There seemed to be lot of moving numbers that would be difficult to lock down, and I appreciate the effort it took to get everything to come together so nicely. Ashley also always had answers and explanations ready!
Reply from Ashley Mattox, Ruoff Mortgage
February 24th, 2026 02:55 PM
I'm grateful for your feedback, Tristan. Navigating the complexities of numbers can indeed be challenging, and I'm pleased to know I could help bring it all together smoothly for you. Providing clear answers and explanations is something I...
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Ashley Mattox, Ruoff Mortgage
Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Andrea G
Reply from Owner
February 23rd, 2026 04:10 PM
I appreciate the 5-star rating, Andrea! If you need anything or have further questions, feel free to contact me.
for
Ashley Mattox, Ruoff Mortgage
Quick process and great communication.
Reply from Ashley Mattox
February 24th, 2026 03:01 PM
I'm glad to know you found the process quick and appreciated the communication, Andrea. Your experience matters, and I'm here if you ever need further assistance or have additional feedback. Thank you for your review!
for
Ashley Mattox, Ruoff Mortgage
We knew we wanted to refinance our home eventually, but we kept holding off, assuming that the process would be overly stressful and inconvenient. After working with Ashley, we now realize we had nothing to worry about. She made everything...
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Reply from Ashley Mattox, Ruoff Mortgage
February 10th, 2026 03:32 PM
Thank you so much Drew for the kind words, it truly means the world to me! I’m so glad I could help make the refinance process simple, smooth, and stress-free while helping you save money along the way. It was an absolute pleasure working with...
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Ashley Mattox, Ruoff Mortgage
Made everything nice and easy! Friendly and helpful
Reply from Ashley Mattox, Ruoff Mortgage
February 9th, 2026 03:36 PM
I'm pleased to know that I could make the process nice and easy for you, Rylee. Being friendly and helpful is always my aim, to ensure you feel supported. If you ever need assistance again, I'm here to help. Thank you for your kind words!
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Ruoff Mortgage - Greencastle
Ruoff put on a community workshop to help people create a google business profile. I appreciate they included the community since it was mainly catering to real estate agents and the like. It was informative and gave me another way to help...
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Reply from Owner
February 11th, 2026 03:50 PM
We sincerely appreciate your kind words! It’s great to know you found the Google Business Profile workshop informative and beneficial. Our goal is always to share practical tools that help businesses grow and thrive. Thank you for taking the...
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Ruoff Mortgage - Greencastle
The Ruoff team offered a great class on how to maximize myself on Google. So greatly appreciated!
Reply from Owner
February 11th, 2026 03:52 PM
Thank you for the wonderful review! We’re so glad you enjoyed the class and found it valuable. Helping our partners feel more confident and visible on Google is exactly why we host these sessions. We truly appreciate you attending!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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