

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Ashley was super helpful when she set up my loan. We sat down and figured which paths were best for me in the loan process. It felt like she was on myside trying to get the best outcome for me and my needs. She did a great job ensuring i understood...
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Reply from Owner
March 23rd, 2018 12:00 AM
Thanks John! Making sure all of our clients understand their options and the loan they are getting is very important to me, I want to always make sure everyone is on the same page and happy at the closing table!
Ms Mattox kept me informed of all transactions and happenings. She was especially pleasing to speak with. She worked with me all thru the loan and stayed in touch after.
Reply from Owner
March 23rd, 2018 12:00 AM
Thank you for the review and choosing Ruoff to take care of your mortgage needs! It is great to hear that we were able to provide you with the excellent experience we strive to provide for all our clients. Looking forward to working with you...
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She was always available to help me through the proses. Any questions I had she would help explain and she made buying a house easy. I highly recommend using her expertise.
Reply from Owner
March 16th, 2018 12:00 AM
Austin, Thank you so much for the review! I hope to work with you on any further transactions!
Ashley was very informative, helpful, and always handled things in a timely manner. Anytime I had a question or needed an update, she'd be in contact with me in minutes!
Reply from Owner
March 13th, 2018 12:00 AM
Claudia, Thank you! I always want to be mindful of the borrower, the mortgage process can be very overwhelming and many have questions. Being available for our clients is just one of the many things we offer!
Ashley Mattox literally did everything for us. She handled everything through e-mail or by phone, which was great for my husband and I, who have very busy schedules. There was minimum effort put forth by us, and Ashley always responded quickly...
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Reply from Owner
March 12th, 2018 12:00 AM
Jessie, Thank you for the review! Making things easy and as simple as possible is definitely one my goals, Home buying can be very stressful and we want you to have the best experience possible!
Last year my wife and I purchased a home with the assistance of Ashley Mattox at Ruoff Mortgage. They were extremely professional and thorough. We have recommened Ashley to several friends.
Reply from Owner
March 13th, 2018 12:00 AM
Darrin & Kathy, It was a pleasure working with you both. I look forward to taking care of you in any future mortgage needs as well as hopefully your family and friends! Thank you for the review and let us know if you need anything else.
We worked with Ashley to buy our home she walked us through the process and kept us informed throughout the whole purchase. Ashley actually cares about her customers and is always available to answer any questions you might have. I would highly...
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Reply from Owner
March 12th, 2018 12:00 AM
Rex, Thank you so much for the review! I really enjoyed with working with you. Myself and everyone with Ruoff Home Mortgage appreciate the recommendation. We will definitely continue to offer that personal touch that set us apart.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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