Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
It was such an easy experiance...
Reply from Mandy Harris
April 28th, 2026 04:11 PM
I'm pleased to hear that your experience was easy, Michelle. Making the process smooth and straightforward is always my goal. If you have any more questions or need assistance in the future, I'm here to help.
Tina Love, Ruoff Mortgage has received a review with 5 star rating from Jacob H
Reply from Owner
April 27th, 2026 01:20 PM
Thank you, Jacob, for your great rating. I appreciate it and am pleased to know you had a positive experience with Ruoff Mortgage.
Tina is great and made everything simple for a first time home buyer
Reply from Tina Love, Ruoff Mortgage
April 17th, 2026 12:07 AM
Hi Jacob,Thank you so much for taking the time to complete our survey—I truly appreciate your feedback! I hope you’re settling in and loving your new home.As always, please don’t hesitate to reach out if you have any questions or need anything...
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Ashley Mattox, Ruoff Mortgage
Communication was very good
Reply from Ashley Mattox, Ruoff Mortgage
April 16th, 2026 02:48 PM
Thank you so much! Clear and consistent communication is something we take seriously, so I’m really glad that stood out to you. We truly appreciate the opportunity to work with you!
for
Ashley Mattox, Ruoff Mortgage
Ashley and her team were professional, responsive and easy to work with.I also trusted her with everything that's overwhelming about purchasing a new home. She made me feel comfortable and confident going into closing. Extremely happy about...
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Reply from Ashley Mattox, Ruoff Mortgage
April 15th, 2026 02:21 PM
Thank you so much for your kind words. It truly means a lot!I’m so glad we were able to make the process feel comfortable and give you confidence every step of the way. Buying a home can definitely feel overwhelming, so it’s always our goal...
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kept really informed
Reply from Mandy Harris
April 21st, 2026 07:08 PM
I'm grateful for your feedback, Darrell. Keeping you informed throughout the process is important to me, and I'm pleased to know it was a positive aspect of your experience. If you have any more questions or need further assistance, feel free...
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Ashley Mattox, Ruoff Mortgage
Ruoff /Ashley did very well .
Reply from Ashley Mattox
April 15th, 2026 02:22 PM
It was a pleasure working with you, and I’m so glad we could make the experience a great one. If you ever need anything in the future, I’m always here to help!
Mandy Harris, Ruoff Mortgage has received a review with 5 star rating from Lathen W
Reply from Owner
April 14th, 2026 01:51 PM
Lathen, thank you for the great rating! I'm pleased to know you had a positive experience with my services at Ruoff Mortgage.
The whole process went really smooth thanks to Mandy and her team. She was there everytime I called an answerd emails fast. Thank you Ruoff
Reply from Mandy Harris, Ruoff Mortgage
April 8th, 2026 12:53 AM
Thank you so much for the kind words! It was truly a pleasure working with you. I’m so glad the process felt smooth and that our team was able to be there every step of the way. If you ever need anything in the future, I’m always just a call...
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Ashley Mattox, Ruoff Mortgage
Easy to work with and very knowledgeabl!
Reply from Ashley Mattox, Ruoff Mortgage
April 3rd, 2026 03:19 PM
I'm glad that you found me easy to work with and knowledgeable, Jared. Your feedback is valued, and if there's anything more you need, please feel free to reach out. Thank you!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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