

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
and prompt communication
Reply from Ashley Mattox, Ruoff Mortgage
September 2nd, 2026 01:42 PM
Thank you so much Donna for the 5-star review! I truly appreciate your kind words about the prompt communication. Keeping my clients informed and making the process as smooth as possible is always a priority. Thank you for trusting me and our...
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Everything went very smoothly
Reply from Ashley Mattox
September 8th, 2026 06:19 PM
Gary, I'm glad to hear that everything went smoothly for you. Thank you for sharing your positive experience!
Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Terry L
Reply from Owner
September 8th, 2026 02:06 PM
Terry, thank you for the 5-star rating! I'm grateful for your support and pleased to know you had a positive experience with Ruoff Mortgage.
I found Ashley very upbeat, responsive and easy to work with. She was patient and pleasant with my never-ending questions.
Ashley answered questions and provided needed information in a timely manner! Great customer service that made our purchase a smooth transaction.
Reply from Ashley Mattox, Ruoff Mortgage
August 27th, 2026 01:11 PM
Thank you so much for the wonderful review! It was truly a pleasure working with you. I’m so glad we were able to keep you informed, answer your questions, and make the homebuying process as smooth as possible. We appreciate your trust in our...
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Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Michael B
Reply from Owner
August 27th, 2026 01:12 PM
Thank you so much, Michael, for the 5-star review! ⭐⭐⭐⭐⭐ I truly appreciate your support and the opportunity to work with you. Thank you for trusting me with your home financing!
easy process. friendly and knowledgeable people
Reply from Ashley Mattox, Ruoff Mortgage
August 25th, 2026 03:48 PM
Thank you so much for the kind words! We’re so glad we could make the process easy and provide a friendly, knowledgeable experience along the way. We truly appreciate you trusting our team! 🏡❤️
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Reply from Ashley Mattox, Ruoff Mortgage
August 19th, 2026 02:28 PM
Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your support and are grateful you trusted our team to help you through the process. It was a pleasure working with you!
Ruoff Mortgage - Greencastle has received a review with 5 star rating from Stephen S
Reply from Owner
August 19th, 2026 05:14 PM
Thank you for the 5-star review, Stephen! We truly appreciate you taking the time to share your support and are grateful you chose Ruoff Mortgage for your home financing needs. We wish you all the best in your new home!
Made the process a smooth one and always had the answers to our questions and a friendly smile
Reply from Wes Woodson
August 25th, 2026 06:05 PM
Stephen, I'm grateful for your kind words. I'm pleased to hear that you found the process smooth and that I could provide the answers you needed. Your experience is important to me, and I'm happy to have been able to assist you.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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