Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Mandy went above and beyond to help us navigate through this process
Mandy went above in explaining how to process all the paperwork
Reply from Mandy Harris, Ruoff Mortgage
September 23rd, 2026 01:13 PM
Melissa, Thank you so much for the kind words! It was truly a pleasure working with you. I know there can be a lot of paperwork and moving parts when buying a home, so I’m always happy to take the time to explain everything and make sure you...
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Mandy treated us very well.
Reply from Mandy Harris, Ruoff Mortgage
September 22nd, 2026 04:04 PM
Michael, I'm pleased to know that you felt well-treated during your experience with me at Ruoff Mortgage. If there's anything more I can do for you, please feel free to let me know.
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Ashley Mattox, Ruoff Mortgage
Ms. Mattox and her team are extremely knowledgeable as well as compassionate. They were quick to respon. i I would recommend them to anyone seeking a mortgag/loan.
Reply from Ashley Mattox, Ruoff Mortgage
September 21st, 2026 03:15 PM
Thank you so much for your kind words and recommendation! My team and I truly appreciate you trusting us to help with your mortgage journey. We always strive to provide knowledgeable guidance, quick communication, and genuine care throughout...
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Ashley Mattox, Ruoff Mortgage
Ashley was quick to get things rolling and done
Reply from Ashley Mattox
September 21st, 2026 03:07 PM
Justin, I'm pleased to hear that I could get things rolling quickly for you. Thank you for your positive feedback and for choosing Ruoff Mortgage.
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Ashley Mattox, Ruoff Mortgage
and prompt communication
Reply from Ashley Mattox, Ruoff Mortgage
September 2nd, 2026 01:42 PM
Thank you so much Donna for the 5-star review! I truly appreciate your kind words about the prompt communication. Keeping my clients informed and making the process as smooth as possible is always a priority. Thank you for trusting me and our...
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Ashley Mattox, Ruoff Mortgage
Everything went very smoothly
Reply from Ashley Mattox
September 8th, 2026 06:19 PM
Gary, I'm glad to hear that everything went smoothly for you. Thank you for sharing your positive experience!
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Ashley Mattox, Ruoff Mortgage
Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Terry L
Reply from Owner
September 8th, 2026 02:06 PM
Terry, thank you for the 5-star rating! I'm grateful for your support and pleased to know you had a positive experience with Ruoff Mortgage.
for
Ashley Mattox, Ruoff Mortgage
I found Ashley very upbeat, responsive and easy to work with. She was patient and pleasant with my never-ending questions.
for
Ashley Mattox, Ruoff Mortgage
Ashley answered questions and provided needed information in a timely manner! Great customer service that made our purchase a smooth transaction.
Reply from Ashley Mattox, Ruoff Mortgage
August 27th, 2026 01:11 PM
Thank you so much for the wonderful review! It was truly a pleasure working with you. I’m so glad we were able to keep you informed, answer your questions, and make the homebuying process as smooth as possible. We appreciate your trust in our...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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