

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Ashley was wonderful to work with and we got the home of our dreams!
You really helped us as first time home buyers. And you showed you really cared and were knowledgeable because he found a better loan to take when we thought a FHA was best
Jeff and Tina made the whole process smooth and answered all of my questions. I will be recommending Ruoff to anyone looking to buy a new home, as well as using them again when I am ready to start buying investment properties.
Ruoff Mortgage - Greencastle has received a review with 5 star rating from Paul G
Reply from Owner
July 5th, 2023 04:52 PM
Hi, Paul. Thank you for taking the time to rate us!
This was my first time buying a home and I was clueless to what all needed to be done for the process. Cynthia was always helpful and very polite. She made a stressful situation much easier and it was a pleasure to work with her.
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:11 PM
Hi Paul.
I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
Ashley was quick to answer any questions I had and was very knowledgeable. She made me feel very comfortable and confident throughout the whole process. I appreciate her hard work!
Cynthia was very knowledgeable and helped ne understand the entire process as a first time home buyer. She was very patient, kind, and understanding. I really appreciate all that she did to help make this process a lot less stressful for me....
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Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:11 PM
Hi Katherine.
I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
Communication was excellent, Ashley was kind and very helpful.
Just went super great. Thank you much!!
Cindy and Tina were excellent. Cindy made my home purchase process smooth and achievable. I am very grateful for the commitment and diligent work.
Reply from Owner
June 21st, 2023 02:10 PM
Dear Amy,Thank you so much for taking the time to leave your review of Ruoff Mortgage. We're so pleased to hear that Cindy and Tina provided you with excellent service throughout your home purchase process, and that you found the whole experience...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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