Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
for
Jeff Mattox, Ruoff Mortgage
Jeff did a great job at making sure that I was happy with the numbers and he did his best to get me the best interest rate that he could. Tina was very helpful as well, Tina always made sure that I received the documents that I needed to complete...
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for
Ashley Mattox, Ruoff Mortgage
The whole process was well communicated and easy. Everything went well.
for
Jeff Mattox, Ruoff Mortgage
Very unorganized and difficult to get proper communication between closing department and loan department as well as communication to realtor and title company. Then when paperwork was sent out to close, documents were missing.
for
Jeff Mattox, Ruoff Mortgage
Papers were not all sent together made me miss more than 1 day of work. We had asked several questions with vague answers like no body really knew what was actually going on. Being a first time home buyer and doing so out of state I would have...
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for
Ashley Mattox, Ruoff Mortgage
First off, I want to say I love my home. Ashley Mattox and her team that helped my fiancé and I, buy our first home, did more then over and beyond. The communication was there, estimate’s were on point, guiding and helping us every step of...
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for
Ruoff Mortgage - Greencastle
First off, I want to say I love my home. Ashley Mattox and her team that helped my fiancé and I, buy our first home, did more then over and beyond. The communication was there, estimate’s were on point, guiding and helping us every step of...
read more
Reply from Owner
July 18th, 2023 01:18 PM
Dear Jared,Greetings! We would like to express our sincere gratitude for taking the time to share your wonderful experience with Ruoff Mortgage. We are delighted to hear that you and your fiancé love your new home, and we couldn't be happier...
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Cynthia Mattox, Ruoff Mortgage
We love Cindy!!! She was so nice and helpful and just an amazing person!! We always will recommend her to anyone who is looking to buy a house!
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:10 PM
I love you, Rebekah. I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
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for
Ruoff Mortgage - Greencastle
Was quick and efficient
Reply from Owner
July 13th, 2023 01:48 PM
Hi, Skylar. We appreciate the kind words and are glad we could provide you with a positive experience!
for
Cynthia Mattox, Ruoff Mortgage
Communication was great. Any and all questions that we had were answered!
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:10 PM
Hi Bailey.
I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
for
Ruoff Mortgage - Greencastle
I had a wonderful experience with Ruoff Mortgage. From start to finish Ashley Mattox was incredible. I will be recommending her to everyone I know in need of her services!
Reply from Owner
July 7th, 2023 03:34 PM
Hello, Matthew. We appreciate you taking the time to share your experience and provide your recommendation of Ashley and the Ruoff Mortgage team. Thank you!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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