

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Cindy was excellent and helped guide me through buying my first home and accurately considering my financial position.
Cynthia was absolutely wonderful to work with!
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:11 PM
Hi Janani.How are you? I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
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Ashley was incredible from start to finish. I will definitely recommend her to anyone I know needing her services. Thank you so much for your help, Ashley!
Always there to answer any questions we had.
Nothing! Everyone was absolutely wonderful and made this experience as FIRST time homebuyers so easy and we thank everyone for their help :)
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:11 PM
Hi Kayla.
I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
Cindy was beyond helpful and went over and beyond for us. She was the absolute best to work with along with Tina. We would 100% continue working with them for every home purchase we ever make. We cannot thank them enough for the hard work and...
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Reply from Owner
June 13th, 2023 12:20 PM
Greetings Ethan, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Cindy and Tina were able to provide you with exceptional service and help you purchase your first home. Congratulations...
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Cindy was beyond helpful and went over and beyond for us. She was the absolute best to work with along with Tina. We would 100% continue working with them for every home purchase we ever make. We cannot thank them enough for the hard work and...
read more
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:12 PM
HI Ethan.
Tina and I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
No, it was great and JEFF was very friendly
Great communication
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:12 PM
Hi Chris.
I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
Cindy and her staff were wonderful. They knew their stuff and helped us with a VA loan even after an initial denial. They took the extra steps and time to appeal the denial and get it reversed. This helped us immensely.
Reply from Owner
June 2nd, 2023 01:37 PM
Greetings, Walter! Thank you for sharing your positive experience with Ruoff Mortgage. We're thrilled to hear that Cindy and her team provided excellent service and went above and beyond to help you with your VA loan. We hope you continue to...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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