

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
The process went smoothly and the loan officer was very knowledgeable and quick to answer questions.
Always very timely responses, super knowledgably with any of questions asked. Website and technology app easy to navigate and let you know where the loan process was.
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:07 PM
Hey Dalton. Thanks for the good review and kind words. I appreciate your review, and I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope all is going well and congrats on your engagement....
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Ruoff Mortgage - Greencastle has received a review with 5 star rating from Brent S
Reply from Owner
August 3rd, 2023 04:50 PM
Hi, Brent. Thank you very much for your rating! We are glad you had a pleasant experience.
Everything was explained to me beforehand, any issue that popped up was dealt with immediately.
My experience with Jeff was 100% successful.
Could not ask for anything more..
Cindy was really great to work with. She made sure we understand everything.
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:08 PM
Hi Vicki.
I hope the new home is all you hoped for. I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. Cindy
Compared with previous home purchases, this was pretty smooth sailing. The whole process was efficient and timely.
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:09 PM
Hi Elaine.
I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well. Cindy
Everything was done very well and very professionally.
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 06:09 PM
Hello.
I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy
Was a great experience
Jeff Mattox was amazingly professional, courteous, prompt, and knowledgeable during the entire process. He was very accessible with my many questions, and kept in touch regularly throughout the course of the endeavor! I HIGHLY recommend Jeff...
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Reply from Owner
July 21st, 2023 05:42 PM
Dear Clayton,Thank you for taking the time to share your experience with Ruoff Mortgage and specifically with Jeff Mattox. We are thrilled to hear that Jeff provided you with professional, courteous, and prompt service throughout the entire...
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Jeff Mattox IS THE MAN! He was incredibly prompt, prepared, and courteous throughout the entire process. His knowledgeable and friendly approach, combined with his genuine understanding and diligence made this home-buying process simple and...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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