

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Jeff and his team are amazing.
Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
Thank you so much for the 5-star review, Joanna. It was a pleasure working with you! We, at Ruoff Mortgage, strive for excellence in our service and your feedback is very encouraging. Jeff and his team are delighted to hear that you found their...
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We had been trying to get this accomplished for a while and no one seemed to be able to help us until we were put in contact with Jeff. After that, everything went super fast and we couldn’t be happier with how effective and quick Jeff was...
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Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
Thank you so much for your wonderful feedback! I am thrilledto hear that I was able to provide such exceptional assistance and that you'resatisfied with the efficiency and effectiveness of our service. I trulyappreciate your kind words and...
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Jeff was great to work with. From the 1st phone call to the final closing he walked me through every step. I couldn't be happier with his professionalism. Highly recommend and will definitely be calling him on the next one
Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
Thank you so much, Mark, for the 5-star rating and the positive feedback. It was my pleasure to guide you through each step of the process. Here at Ruoff Mortgage, our goal is to provide the highest level of professionalism and service. I'm...
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Jeff Mattox, Ruoff Mortgage has received a review with 5 star rating from D G
Jeff Mattox our loan officer was amazing. He was very prompt and knowledgeable. He helped us every step of the way. He talked us through all of our many questions and helped make our dream a reality. Being a first time home buyer and a making...
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Professionalism. I'm glad I went with Mattox at Ruoff Mortage.
Cindy was very knowledgeable and responsive to any of our questions. She was a pleasure to work with even when we had some changes to our loan application. Thank you for all your help Cindy!!
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
February 28th, 2024 04:56 PM
Thank you so much for your kind words, Mackenzie. It was a pleasure working with you as well. I am here when you need me. Thank you for choosing Ruoff Mortgage.
Timely responses and very in depth explanations on any questions I had
Overall process was easy, fast, and the communication was excellent. Each step of the process was explained and any questions were quickly answered.
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 02:11 PM
I'm really glad to hear that you found the overall process fast and easy, Aaron! If you have any more questions or if there's anything else you need, don't hesitate to reach out. Thank you for your high rating and positive review!
Cynthia was wonderful! She kept us informed and up to date on all the happenings with our home buying process! She also was so sweet and pleasant to work with through it all! I feel as if we made a new friend!
Reply from Cynthia Mattox
March 5th, 2024 02:11 PM
Thank you so much for your kind words and the 5-star rating, Brianna. It was truly a pleasure assisting you throughout your home buying process. I am thrilled to hear that you felt well-informed and supported every step of the way. At Ruoff...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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