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Ruoff Mortgage - Greencastle in Greencastle, IN

Ruoff Mortgage - Greencastle, IN

Greencastle, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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5 Star
96%
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3%
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Reviews from Web
  • for
    Jeff Mattox, Ruoff Mortgage
    Encompass
    J
    Joanna K M
    Greencastle, IN
    Posted on March 5th, 2024 12:16 AM
    Jeff and his team are amazing.
    Reply from Jeff Mattox, Ruoff Mortgage
    April 23rd, 2025 06:30 PM
    Thank you so much for the 5-star review, Joanna. It was a pleasure working with you! We, at Ruoff Mortgage, strive for excellence in our service and your feedback is very encouraging. Jeff and his team are delighted to hear that you found their...
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  • for
    Jeff Mattox, Ruoff Mortgage
    Encompass
    M
    Misti E E
    W Terre Haute, IN
    Posted on March 1st, 2024 06:20 PM
    We had been trying to get this accomplished for a while and no one seemed to be able to help us until we were put in contact with Jeff. After that, everything went super fast and we couldn’t be happier with how effective and quick Jeff was...
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    Reply from Jeff Mattox, Ruoff Mortgage
    April 23rd, 2025 06:30 PM
    Thank you so much for your wonderful feedback! I am thrilledto hear that I was able to provide such exceptional assistance and that you'resatisfied with the efficiency and effectiveness of our service. I trulyappreciate your kind words and...
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  • for
    Jeff Mattox, Ruoff Mortgage
    Encompass
    M
    Mark E E
    W Terre Haute, IN
    Posted on February 27th, 2024 01:13 AM
    Jeff was great to work with. From the 1st phone call to the final closing he walked me through every step. I couldn't be happier with his professionalism. Highly recommend and will definitely be calling him on the next one
    Reply from Jeff Mattox, Ruoff Mortgage
    April 23rd, 2025 06:30 PM
    Thank you so much, Mark, for the 5-star rating and the positive feedback. It was my pleasure to guide you through each step of the process. Here at Ruoff Mortgage, our goal is to provide the highest level of professionalism and service. I'm...
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  • for
    Jeff Mattox, Ruoff Mortgage
    google
    D
    D G
    Posted on February 22nd, 2024 11:36 PM
    Jeff Mattox, Ruoff Mortgage has received a review with 5 star rating from D G
  • for
    Jeff Mattox, Ruoff Mortgage
    Encompass
    T
    Tiffany L P
    Greencastle, IN
    Posted on February 20th, 2024 04:53 PM
    Jeff Mattox our loan officer was amazing. He was very prompt and knowledgeable. He helped us every step of the way. He talked us through all of our many questions and helped make our dream a reality. Being a first time home buyer and a making...
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  • for
    Jeff Mattox, Ruoff Mortgage
    Encompass
    D
    Derrick M G
    Greencastle, IN
    Posted on February 19th, 2024 05:54 PM
    Professionalism. I'm glad I went with Mattox at Ruoff Mortage.
  • for
    Cynthia Mattox, Ruoff Mortgage
    Encompass
    M
    Mackenzie J P
    Ladoga, IN
    Posted on February 19th, 2024 05:46 PM
    Cindy was very knowledgeable and responsive to any of our questions. She was a pleasure to work with even when we had some changes to our loan application. Thank you for all your help Cindy!!
    Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
    February 28th, 2024 04:56 PM
    Thank you so much for your kind words, Mackenzie. It was a pleasure working with you as well. I am here when you need me. Thank you for choosing Ruoff Mortgage.
  • for
    Jeff Mattox, Ruoff Mortgage
    Encompass
    A
    Andrew J W
    Ladoga, IN
    Posted on February 19th, 2024 04:24 PM
    Timely responses and very in depth explanations on any questions I had
  • for
    Cynthia Mattox, Ruoff Mortgage
    Encompass
    A
    Aaron L P
    Greencastle, IN
    Posted on February 19th, 2024 04:16 PM
    Overall process was easy, fast, and the communication was excellent. Each step of the process was explained and any questions were quickly answered.
    Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
    March 5th, 2024 02:11 PM
    I'm really glad to hear that you found the overall process fast and easy, Aaron! If you have any more questions or if there's anything else you need, don't hesitate to reach out. Thank you for your high rating and positive review!
  • for
    Cynthia Mattox, Ruoff Mortgage
    Encompass
    B
    Brianna S
    Greencastle, IN
    Posted on February 16th, 2024 05:21 PM
    Cynthia was wonderful! She kept us informed and up to date on all the happenings with our home buying process! She also was so sweet and pleasant to work with through it all! I feel as if we made a new friend!
    Reply from Cynthia Mattox
    March 5th, 2024 02:11 PM
    Thank you so much for your kind words and the 5-star rating, Brianna. It was truly a pleasure assisting you throughout your home buying process. I am thrilled to hear that you felt well-informed and supported every step of the way. At Ruoff...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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