Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
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Ashley Mattox, Ruoff Mortgage
Ashley Mattox was great to work with! She available basically at all times and she offered explanations and always made sure questions were answered!
Reply from Owner
February 28th, 2024 05:09 PM
Thank you, Taylor, for taking the time to leave such a positive review. It was a pleasure working with you and I'm thrilled to hear that my availability and communication met your expectations. If you have any further questions or need assistance...
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for
Ashley Mattox, Ruoff Mortgage
Ashley was east to work with, always making sure to answer any questions and give explanations where necessary! She was also always available when needed.
Reply from Ashley Mattox | NMLS# 883589 | Ruof...
February 28th, 2024 05:10 PM
I'm truly grateful for your kind words, Taylor. It's rewarding to know that my efforts to provide clear explanations and be readily available were appreciated. Thank you for trusting Ruoff Mortgage and myself for your loan needs. Looking forward...
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for
Ashley Mattox, Ruoff Mortgage
Everything I just answered.
Reply from Ashley Mattox | NMLS# 883589 | Ruof...
February 28th, 2024 05:12 PM
It's really rewarding to hear your positive feedback, Jacob. I'm glad to know that your experience with me and Ruoff Mortgage was satisfactory. Your rating is much appreciated, and it pushes us to work even harder to maintain high-quality service....
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Cynthia Mattox, Ruoff Mortgage
Absolute great experience.
Reply from Cynthia Mattox
March 5th, 2024 02:12 PM
Thank you, Arnie. It's always a great experience for me to work with you!!!! Best of luck in your new home. - Cynthia Mattox | NMLS# 521856 | Ruoff Mortgage NMLS# 141868.
My loan officer was great to work with, she had clear and fast communication throughout the whole process.
Reply from Mandy Harris, Ruoff Mortgage
February 25th, 2025 02:07 PM
I greatly appreciate your positive feedback, Jacob. It was truly a pleasure to assist you throughout the mortgage process. Your kind words speak to Ruoff Mortgage's commitment to clear and prompt communication, something I personally strive...
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for
Cynthia Mattox, Ruoff Mortgage
I had an amazing experience with Cynthia that the whole process was way too easy and effortless. Cynthia went above and beyond for me and even worked outside of business hours to get my loan done efficiently. As a first time home buyer, this...
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for
Cynthia Mattox, Ruoff Mortgage
I had an amazing experience with Cynthia that the whole process was way too easy and effortless. Cynthia went above and beyond for me and even worked outside of business hours to get my loan done efficiently. As a first time home buyer, this...
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Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 14th, 2024 04:38 PM
Hey Dr. Jenny. I hope you are well. Thank you for the kind words and review. Cindy
for
Cynthia Mattox, Ruoff Mortgage
Communication and willingness to work around unique exceptions set them apart from the rest by far. Will definitely be recommending to friends and family!
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 02:16 PM
I'm truly grateful for your kind words. It's wonderful to hear that you've had such a positive experience with my services here at Ruoff Mortgage. Your recommendation means a lot to me. Looking forward to assist you and your acquaintances in...
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for
Cynthia Mattox, Ruoff Mortgage
Cynthia was great
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 02:22 PM
Thank you, Julie. I always enjoy working with you guys, and appreciate your loyalty to me as your mortgage lender. I'll be here when needed again. Cindy
for
Ashley Mattox, Ruoff Mortgage
Ashley was always quick to respond and is very knowledgeable on the mortgage process! She made the questions we had easy to understand with her responses. We would definitely recommend her and Ruoff to anyone buying a home!
Reply from Ashley Mattox | NMLS# 883589 | Ruof...
February 28th, 2024 05:13 PM
Thank you for the stellar review, Monica! It was my pleasure to assist you throughout the mortgage process. I strive to make it as simple and clear as possible and I'm so glad that you found my responses helpful. Your recommendation is greatly...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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