Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Cynthia Mattox, Ruoff Mortgage
Cindy is amazing and made my first time purchasing a home easy and understandable. She took time to explain every step along the way to me and there were no surprises. She and Tina were excellent and patient communicators. Thank you, Cindy...
read more
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 25th, 2024 06:21 PM
Hello Mary, and thank you for your five-star review and kind words. Tina and I love serving our community of buyers/clients, and are glad you felt there were no surprises along the way. I'm here when needed. Don't forget my office is very close...
read more
for
Cynthia Mattox, Ruoff Mortgage
It was such an easy and pleasant experience. I know a lot of people dread the documents process of getting a mortgage. The Ruoff Butler platform was easy to use and made it simple and secure to upload. Cynthia was very punctual and helped me...
read more
Reply from Owner
July 11th, 2024 02:55 AM
Thank you so much, Michael, for your kind words and the 5-star rating! I'm thrilled to hear that you had a positive experience with the Ruoff Butler platform and found the document process to be easy and secure. Providing top-notch service,...
read more
for
Cynthia Mattox, Ruoff Mortgage
Cynthia and her entire team were so helpful, extremely fast, and accurate on all price points. We felt like family and knew we were in good hands. Any time we needed her, even on the weekend, she was there to answer our questions and help us...
read more
for
Cynthia Mattox, Ruoff Mortgage
Cynthia and her entire team were so helpful, extremely fast, and accurate on all price points. We felt like family and knew we were in good hands. Any time we needed her, even on the weekend, she was there to answer our questions and help us...
read more
Reply from Owner
July 11th, 2024 02:55 AM
Jenna, you are so kind...thank you for the review and 5-stars. I'm glad I was able to help you and Michael, and please know I'll be here when the rates drop to refinance, or if you decided to purchase again in the future. Enjoy your new home....
read more
for
Cynthia Mattox, Ruoff Mortgage
Knowledge and timeliness was great.
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 21st, 2024 08:12 PM
Hey Michael. Thank you for the review. I appreciate your kind words. The title company emailed a copy of the check that was sent to your insurance agent. Please keep in touch with me if you run into any issues. I'll be here to help. Enjoy your...
read more
for
Ashley Mattox, Ruoff Mortgage
The whole process was fast and seamless! I needed a quick process and closing, and Ashley made that happen! Two weeks from offer and application to closing is absolutely amazing! I was nervous of the process, being a first time home buyer,...
read more
Reply from Ashley Mattox | NMLS# 883589 | Ruof...
March 19th, 2024 03:43 PM
I am incredibly grateful for your kind words, Diane! It's fantastic to hear that the process was quick and seamless for you. As a loan officer at Ruoff Mortgage, it's part of my responsibility to ensure a smooth and efficient home buying process...
read more
for
Jeff Mattox, Ruoff Mortgage
Super fast, very knowledgeable, definitely worked hard to take care of our financing, a real asset during this adventure.
for
Cynthia Mattox, Ruoff Mortgage
Cyndy was very informative and got back with us very timely if we had any questions at all. We appreciated working with her as well as with Tina Love, they were really GREAT to work with!
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 17th, 2024 08:37 PM
Linda,
Thank you for the great review and kind words...It was my please to work with you and Larry again, and I hope you new investment property works as you and Larry have planned. When rates go down, let's look into refinancing. Cindy
for
Cynthia Mattox, Ruoff Mortgage
Great help for our first home buying.
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 13th, 2024 02:50 PM
Thank you very much, Han-Yu! I appreciate you taking the time to leave a review, I wish you many wonderful years of happiness in your new home. Should you need any further assistance in the future, don't hesitate to reach out. Thanks again...
read more
for
Cynthia Mattox, Ruoff Mortgage
Constant communication and explanations to questions!
Reply from Cynthia Mattox | NMLS# 521856 | Ruo...
March 5th, 2024 02:08 PM
Hello, and thank you so much for your positive feedback! If you have any questions or further assistance in the future, please don't hesitate to reach out. We're always here to help!
451–460 of 827
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us