Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
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Ashley Mattox, Ruoff Mortgage
Our experience with Ashley was absolutely perfect. Highly recommend.
Reply from Ashley Mattox | NMLS# 883589 | Ruof...
April 16th, 2024 12:34 PM
I'm absolutely thrilled to hear that you had a perfect experience, Jeffery! It was my pleasure to assist you and I'm thankful for your high recommendation. I strive to provide the best service possible at Ruoff Mortgage, and it's great to know...
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Ashley Mattox, Ruoff Mortgage
Frequent email updates and reminders made it easy to keep track of where I was and what I still needed to get done. E-signing papers along the way and some before closing made the process quick and easy towards the end.
Reply from Ashley Mattox | NMLS# 883589 | Ruof...
April 12th, 2024 06:15 PM
I'm delighted to hear that you found our process at Ruoff Mortgage to be efficient and user-friendly, Hannah. Your feedback on the frequent email updates and e-signing system is greatly appreciated. It's our goal to make the mortgage process...
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Ashley Mattox, Ruoff Mortgage
Answered all my questions I had and made sure to get back to me. Also made sure to find out something if wasn’t sure before giving me wrong information. Was pleasant to work with thank you.
Reply from Ashley Mattox | NMLS# 883589 | Ruof...
April 9th, 2024 05:55 PM
I appreciate your kind words and the positive feedback, Jamey. It was my pleasure to assist you throughout the process. Ensuring that you've got accurate and comprehensible information is always my priority. Thank you for trusting Ruoff Mortgage...
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Jeff Mattox, Ruoff Mortgage
Jeff was very attentive and explained everything very well. He always made sure i knew what was going on and answered all of my questions near immediately.
Reply from Mandy Harris
April 11th, 2024 07:47 PM
I'm thrilled to hear that you had such a positive experience. We place great importance on providing our customers with attentive and understandable service, and your comments affirm that we're doing just that. Your feedback, especially your...
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Ruoff Mortgage - Greencastle
Experience was smooth and stress free. Very good and knowledgeable company to work with.
Reply from Owner
April 8th, 2024 02:58 PM
We are thrilled to hear that your experience with Ruoff Mortgage was smooth and stress-free, Mike. Thank you for your kind words and for choosing Ruoff Mortgage for your mortgage needs.
for
Jeff Mattox, Ruoff Mortgage
As a first time home buyer, Jeff was extremely helpful and patient in answering all my questions. The Ruoff team did an excellent job throughout the process.
Reply from Mandy Harris
April 11th, 2024 07:48 PM
I'm glad to hear that your first home buying experience with myself and my team was a successful one. We work hard to provide all our clients with the highest level of service, and it's always rewarding to hear when we've achieved that goal....
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for
Ashley Mattox, Ruoff Mortgage
Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Devin H
Reply from Owner
March 7th, 2025 04:25 PM
Thank you so much, Devin, for taking the time to leave such a wonderful review! I'm thrilled to hear that you had a positive experience. It was truly a pleasure working with you throughout the mortgage process. Your satisfaction is incredibly...
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for
Ashley Mattox, Ruoff Mortgage
It was all an experience. Definitely excellent work.
Reply from Ashley Mattox | NMLS# 883589 | Ruof...
April 2nd, 2024 05:17 PM
Thank you so much for your kind words, Devin. I'm really pleased to hear that you found our work at Ruoff Mortgage to be excellent. I appreciate your rating and look forward to assisting you with any future mortgage needs.
for
Cynthia Mattox, Ruoff Mortgage
Cynthia went above and beyond. We absolutely loved her and will use her again if the need arises. Had a bad experience with a different Ruoff about two years ago and Cynthia more than made up for it! She is so friendly I just love it! Even...
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Cynthia Mattox, Ruoff Mortgage
Cynthia went above and beyond. We absolutely loved her and will use her again if the need arises. Had a bad experience with a different Ruoff about two years ago and Cynthia more than made up for it! She is so friendly I just love it! Even...
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Reply from Cynthia Mattox, Ruoff Mortgage
November 20th, 2024 07:36 PM
Hi Melissa, Thank you so much for your glowing review and 5-star rating. I'm delighted to hear that you had a positive experience working with me. Your satisfaction is my top priority, and I'm pleased to hear that I was able to provide the...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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