Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Ashley Mattox, Ruoff Mortgage
Ashley was very transparent with the process and answered all my questions in a timely manner.
Reply from Ashley Mattox
April 29th, 2024 01:38 PM
I'm thrilled to hear that you found our process transparent and our communication satisfactory, Brian. Your feedback is much appreciated and it was a pleasure assisting you. Please don't hesitate to reach out if you need anything else in the...
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for
Ashley Mattox, Ruoff Mortgage
Ashley is always great to work with & makes everything super easy!!
Reply from Ashley Mattox
April 29th, 2024 01:41 PM
Thank you so much, Alexandra, for your 5-stars rating and your kind words. I'm thrilled to hear you find the process easy when working with me. It's always a pleasure serving you at Ruoff Mortgage. Your feedback truly made my day. If you have...
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for
Cynthia Mattox, Ruoff Mortgage
I could tell that Cindy really cared about me finding a house and getting me financed.
Reply from Cynthia Mattox
April 29th, 2024 02:38 PM
Thank you so much for your kind words, Shaun. I'm really happy to hear about your positive experience. Finding the right house and making sure you're financed is my top priority, and I'm glad I could assist you with that. I'll never forget...
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Cynthia Mattox, Ruoff Mortgage
Cindy was friendly and answered all questions in a timely manner went above and beyond to make sure I understood all aspects of the process. Would use her again if we buy another house.
Reply from Cynthia Mattox
April 29th, 2024 02:38 PM
I greatly appreciate your kind words and glowing 5-star review, Thomas! I'm delighted to hear that you were satisfied with the service provided and that I could make the mortgage process understandable for you. Your satisfaction is my top priority....
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Cynthia Mattox, Ruoff Mortgage
Cindy and Tina were fantastic to work with.
Reply from Cynthia Mattox
April 29th, 2024 02:40 PM
Vance, you were fantastic to work with! I'm so glad Tina and I were able to be here to help you through the mortgage process. We appreciate your 5-star review and kind words. We will be here for you when rates drop to refinance...always reach...
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Mandy is great! She made the process of buying our home super easy. With being three hours time difference, she made my life easy! I didn’t have to go searching for things. She did it and found most things for me! I’m so happy we chose Mandy...
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Reply from Mandy Harris, Ruoff Mortgage
February 25th, 2025 02:07 PM
I am truly grateful for your kind words, Emily. It was an honor to be part of your journey. I strive to make the process as seamless and easy as possible, and I'm glad to hear that in your case, that was achieved. I'm thrilled to know you're...
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Jeff Mattox, Ruoff Mortgage
My loan officer was super quick and worked so hard for me! He tried everything he could to get me the loan and as quick as possible. Communication was great as well!
Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
I am very pleased to hear about your positive experience, Hayley. Ensuring a smooth and efficient loan process is always my goal at Ruoff Mortgage. I'm glad I could assist you and provide clear communication along the way. It was truly a pleasure...
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Ashley Mattox, Ruoff Mortgage
The entire process was clear and handled well
Reply from Ashley Mattox | NMLS# 883589 | Ruof...
April 22nd, 2024 02:07 PM
Thank you for your positive review, Gerald. I'm glad to hear that you found the process clear and well-handled at Ruoff Mortgage. It's my goal to ensure that my clients are well-informed and comfortable throughout the process. I'm pleased to...
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Jeff Mattox, Ruoff Mortgage
Quick, efficient, and knowledgeable.
Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
I appreciate your kind review, Caleb. It was a pleasure helping you navigate your mortgage needs. Glad to hear you found my service quick, efficient, and knowledgeable. If you need anything in the future, don't hesitate to reach out. - Jeff...
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Cynthia Mattox, Ruoff Mortgage
Communication
Reply from Cynthia Mattox
April 29th, 2024 02:41 PM
Thank you, Caitlin. I'm thrilled to hear that you were pleased with the communication throughout our process here at Ruoff Mortgage. It's always my top priority to keep clients informed and comfortable. I truly appreciate your kind feedback....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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