Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Cynthia Mattox, Ruoff Mortgage
Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Thomas S
Reply from Owner
May 6th, 2024 03:57 PM
Thank you for the Five-Stars...You were a wonderful client to work with, and I'm honored to have been your loan officer. When rates go down...let's look at refinance options. Thank you. Cindy
for
Cynthia Mattox, Ruoff Mortgage
Cynthia is the best
Reply from Cynthia Mattox
May 6th, 2024 03:58 PM
Thank you. I greatly appreciate your kind words. Please enjoy your new home, and always know I'm here to help with any future mortgage needs for you, family, friends, or neighbors. Cindy
for
Ashley Mattox, Ruoff Mortgage
Everything
Reply from Ashley Mattox
March 7th, 2025 04:24 PM
Hi James, Thank you so much for your review! I truly appreciate your feedback and am thrilled to know that your experience was a positive one. Helping clients like you is what makes my job so rewarding. If there's anything else you need or...
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Jeff Mattox, Ruoff Mortgage
Everything about the process was smooth. Jeff was quick to notify us of any documentation needed and clearly explained the process to us from start to finish. Communication was top notch! Very good experience!
Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
I'm thrilled to hear about your positive experience with the mortgage process, Melissa. Your kind words reaffirm the hard work we put into making sure every client's journey is as smooth and straightforward as possible. It was a pleasure working...
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Ashley Mattox, Ruoff Mortgage
We’ve used Ashely multiple times and will continue to use her in the future if we ever need to! She takes care of her clients!
Reply from Ashley Mattox
May 2nd, 2024 03:21 PM
I'm absolutely thrilled to hear that you've had such positive experiences with me! I make it a priority to ensure all my clients are well taken care of. I'm glad to know that I've been able to meet your needs and I look forward to continuing...
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for
Cynthia Mattox, Ruoff Mortgage
As a first time home buyer I was nervous and had a ton of questions. Cindy and Tina were so quick to respond and very patient! They made this experience so lovely and I am very thankful I was able to work with them!
Reply from Cynthia Mattox
May 2nd, 2024 01:08 PM
I'm absolutely delighted to hear about your positive experience, Cassie. As a first-time home buyer, the process can indeed be overwhelming and I'm glad I could help ease your worries. I'm thrilled to know that you found my responses timely...
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for
Ashley Mattox, Ruoff Mortgage
All went well and effeciently
Reply from Ashley Mattox
April 29th, 2024 03:08 PM
I'm delighted to hear that you found our process efficient, Timothy. Here at Ruoff Mortgage, we strive to provide top-quality service, and your feedback is much appreciated. Thanks for rating me with 4.81 out of 5 stars. It was a pleasure working...
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Jeff Mattox, Ruoff Mortgage
Jeff was amazing to work with. Very fast with getting everything together for us. Guiding us through the process was smooth and very simple. Will definitely refer anyone to use ruoff!
Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
Thank you for the incredibly kind words and the 5-star review, Charles! I couldn't be happier that you found the process smooth and simple. It was truly a pleasure working with you. Your positive experience is a testament to the team effort...
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for
Cynthia Mattox, Ruoff Mortgage
Everyone made me feel calm about any concerns that I had and everyone was always up to answer any and all questions I had!
Reply from Cynthia Mattox
April 29th, 2024 02:06 PM
Hi Rhaine and Megan. It was our pleasure to help you on this purchase, and I love your story. You attended two homebuyer classes, learning, taking notes, and following through, and your reward, your BIG new house. I'll be here to help you refinance...
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for
Ashley Mattox, Ruoff Mortgage
Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Brian C
Reply from Owner
March 7th, 2025 04:24 PM
Thank you so much for the awesome review, Brian! I'm thrilled to hear that you had a great experience working with me at Ruoff Mortgage. It was a pleasure helping you through the mortgage process, and I'm glad I could make it a positive experience...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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