Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Pam Lage, Ruoff Mortgage
Pam Lage was great! First day with communication she was always quick with responses and answer all my questions when needed. Even with a work schedule like mine she was always willing to get back to me no matter the time. Being a first time...
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Reply from Pam Lage, Ruoff Mortgage
June 3rd, 2024 04:25 PM
The pleasure was ALL mine, Tabatha! You and James were wonderful to work with and if ever you have questions or concerns, I will be happy to assist. Congratulations on your new home! All the best! -Pam Lage, Ruoff Mortgage.
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Cynthia Mattox, Ruoff Mortgage
Cindy was cordial and informative. She knows her stuff and is quick to answer back messages and phone calls. She did a great job, she has my highest recommendations.
Reply from Cynthia Mattox, Ruoff Mortgage
May 30th, 2024 08:33 PM
Thank you so much, Nathan, for your kind words. I'm delighted to know that you found my service at Ruoff Mortgage informative and prompt. Your recommendation means a lot to me. I am here if you need further assistance in the future. Have a...
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Ruoff Mortgage - Greencastle
Cynthia was the best, very helpful and made the process easy.
Reply from Owner
May 28th, 2024 02:17 PM
We genuinely admire Cynthia's exceptional service and are thrilled to hear that she made the process easy for you. Thank you for choosing Ruoff Mortgage!
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Jeff Mattox, Ruoff Mortgage
Jeff provided great care and attention to our situation. I was confident he had our best interest in mind as he patiently answered my questions and explained our options. This brought great peace of mind to my family and me as we navigated...
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Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
Thanks for the great review, Craig. It's always my goal to make the loan process as clear and easy to understand as possible. I'm glad to hear that you felt confident and at peace throughout the process. Don't hesitate to reach out if you have...
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Cynthia Mattox, Ruoff Mortgage
Cynthia made me feel like I was more than just a loan. Throughout the entire process I felt supported and never questioned if I could reach out to her. Cynthia made sure I felt comfortable every step of the way. I would absolutely recommend...
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Reply from Cynthia Mattox, Ruoff Mortgage
May 28th, 2024 01:08 AM
Hi Lara.I was so happy to help you with this transaction, and glad I was there when you signed for your new home for you and your children. You've been through a lot, and I wish you only the best going forward. I'll be here when rates drop,...
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Jeff Mattox, Ruoff Mortgage
Talk us threw every step
Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
I'm delighted to hear that you had a positive experience with us, Rebecca! Guiding you through each step of the process is part of our commitment at Ruoff Mortgage, and it's wonderful to know we've succeeded. Your kind words and excellent rating...
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Cynthia Mattox, Ruoff Mortgage
Really helpful and quick to reply.
Reply from Cynthia Mattox
May 28th, 2024 01:09 AM
Thank you, Jasmine. I hope you got your survey - let me know if you are still having issues.
Cindy
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Cynthia Mattox, Ruoff Mortgage
We had such a good experience working with Cynthia Mattox! She made us feel comfortable and answered all of our questions that came her way. We are very excited to be purchasing our first home. We will definitely be recommending her to others...
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Reply from Cynthia Mattox, Ruoff Mortgage
May 28th, 2024 01:10 AM
Thank you!!! You are awesome.
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Cynthia Mattox, Ruoff Mortgage
Cyndi was incredible to work with throughout the whole process, especially as a first time homebuyer. She was very thorough and ensured to answer all my questions.
Reply from Cynthia Mattox, Ruoff Mortgage
May 13th, 2024 12:19 PM
Hi Katie, thank you.
Mandy was AMAZING throughout the entire process. No matter what the situation was, she always had it covered. Clear and very friendly communication, ALWAYS! I would choose her a million times to be my loan officer. I will definitely recommend...
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Reply from Mandy Harris, Ruoff Mortgage
February 25th, 2025 02:07 PM
Thank you so much for your kind words, Britni. It was an absolute pleasure to assist you through your mortgage process. Your trust and confidence in me as your loan officer means the world. I always strive to provide the best service possible...
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411–420 of 827
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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