

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Ruoff Mortgage - Greencastle has received a review with 5 star rating from Nathan H
Reply from Owner
July 11th, 2024 01:26 AM
Hi, Revolt. We appreciate the rating and are glad we could provide you with a positive experience!
If you’re looking to purchase a home or refinancing, Mandy is your go to person! She is efficient and professional and will get the job done smoothly and effortlessly! Hands down one of the best in the business.
Reply from Mandy Harris, Ruoff Mortgage
July 10th, 2024 02:14 PM
Thank you so much for the kind review, Kaleigh! I always strive to deliver the best service to my clients and your positive feedback means a lot to me. Thank you again - Mandy Harris, Ruoff Mortgage
THINGS WENT FAST AND SMOOTH FOR US, But for the buyers who used a locate bank it was a drawn out process.
Reply from Owner
July 5th, 2024 07:12 PM
Hi, Jay. Thank you for taking the time to submit a review, we really appreciate it!
Mandy Harris, Ruoff Mortgage has received a review with 5 star rating from This G (
Reply from Mandy Harris, Ruoff Mortgage
July 8th, 2024 06:36 PM
Thank you so much for your generous rating. My goal is always to ensure that every customer is satisfied. If you ever need any assistance in the future, don't hesitate to reach out. - Mandy Harris, Ruoff Mortgage.
The service was fast and friendly and somewhat easy to understand
Reply from Mandy Harris, Ruoff Mortgage
February 25th, 2025 02:07 PM
I'm thrilled to hear that you found our service fast and friendly, Danniel! It's always my goal to make the mortgage process as understandable as possible for everyone. I appreciate your high rating and feedback. Thank you for choosing Ruoff...
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Got everything in a timely manner and kept in contact.
Reply from Ashley Mattox, Ruoff Mortgage
July 4th, 2024 04:14 PM
I'm thrilled to hear that you were satisfied with the service provided, Janice. Your feedback is greatly appreciated. Ensuring that you receive everything in a timely manner and stay informed throughout the process is a top priority of ours...
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Jeff is very experienced and is very good at his job. He did not treat me like a client, he treated me like his friend.
Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
I appreciate your kind words, Alexander. I strive to make every interaction a positive and personal experience, so treating you as a friend rather than just a client was my intention from the beginning. I'm thrilled to hear that I succeeded...
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Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Noah L
Reply from Owner
July 2nd, 2024 07:40 PM
Thank you, Noah.
Cynthia was great, fast, and very helpful in the process.
Reply from Cynthia Mattox, Ruoff Mortgage
July 1st, 2024 03:27 PM
Noah, I'm glad I could assist you in making everything run smoothly. Your positive feedback means a lot to us here at Ruoff Mortgage. Please don't hesitate to reach out if you need anything in the future. Thanks for the 5 stars! - Cynthia Mattox...
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Cynthia was friendly and always patient with my many questions. She made buying a home as easy as possible.
Reply from Cynthia Mattox
July 1st, 2024 03:29 PM
Annette, you are one of my favorite clients, and I hope when the time comes again, we will be able to work together. I wish you the very best on your move to Florida, and I hope living close by your friends becomes a huge blessing for you....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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