

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
From the beginning I did not wait long for any of the process.
Reply from Mandy Harris, Ruoff Mortgage
February 25th, 2025 02:07 PM
I'm thrilled to hear that you were satisfied with the efficiency of our process, Dennis. It's always my goal to make the mortgage process as smooth and speedy as I can for my clients. Thank you for giving Ruoff Mortgage and me a 5-star rating....
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Hiring Pam Lage!
Reply from Pam Lage, Ruoff Mortgage
June 20th, 2024 03:43 PM
I'm thrilled to hear such positive feedback, Jay! Knowing that you're satisfied with my service truly makes my day. Your support means a lot to all of us here at Ruoff Mortgage. If there's anything else you need in the future, don't hesitate...
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Mandy does an amazing job of making you feel comfortable during the process of buying a home.
She is very knowledgeable and goes above and beyond to help in any way she can!
Reply from Mandy Harris, Ruoff Mortgage
June 29th, 2024 09:37 PM
Thank you so much, Michael, for this fantastic review! It's always my goal to make the home buying process as smooth and comfortable as possible for my clients. I'm so happy to hear that you had a positive experience with me at Ruoff Mortgage....
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Cynthia went above & beyond to make this as easy as possible for technology impaired boomers such as myself
Reply from Cynthia Mattox, Ruoff Mortgage
June 19th, 2024 03:38 PM
Thanks, Doc. Sorry the technology wasn't as easy as we hoped to navigate. With that said, it just means, we all got to sit down a couple of times and chat, which I truly enjoyed. Thanks for the five-stars. I do appreciate you and Janna.Cindy...
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Cindy expressed kindness with caring besides just being great at her job
Reply from Cynthia Mattox
June 19th, 2024 03:40 PM
I'm thrilled to hear such positive feedback, Janna! Its easy to be kind when working you people like you and Steve. Thank you for acknowledging my efforts and giving me 5 stars. I appreciate it!
Very honest and open to our questions. Make us feel very comfortable and important.
Reply from Pam Lage, Ruoff Mortgage
June 17th, 2024 03:40 PM
I'm thrilled to hear that you felt comfortable and important during our interactions, Janean. It's always my goal to provide a seamless and open line of communication so that any questions can be thoroughly addressed. Your positive feedback...
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Mandy is incredibly knowledgeable regarding the mortgage process. She provides empathy, constant professional communication, and sometimes a shoulder during the process. She will always be my first recommendation! Ruoff Mortgage is the best!...
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Reply from Mandy Harris, Ruoff Mortgage
June 29th, 2024 09:42 PM
Hi Bethany, I'm absolutely thrilled to hear that you were satisfied with the service you received. It was my pleasure to assist you throughout the mortgage process. Your positive feedback means a lot to me and I'm touched by your kind words....
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Highly recommend working with Mandy!
Reply from Mandy Harris, Ruoff Mortgage
June 29th, 2024 09:39 PM
I strive to provide the best service possible for all my clients. Thank you for taking the time to leave such a wonderful review! - Mandy Harris, Ruoff Mortgage.
Mandy has been a great resource for all of my purchasing/selling needs. I would highly recommend!
Reply from Mandy Harris, Ruoff Mortgage
June 29th, 2024 09:43 PM
Thank you so much, Dee! Your feedback means a lot to me. I strive to be a reliable resource and I'm glad I could assist you with your purchasing/selling needs. Highly appreciate your recommendation! Looking forward to assisting you in the future....
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Mandy is the absolute BEST! She made the entire process of buying my first home so easy and smooth. The process of buying a home is overwhelming by itself, but she just made it great! I would definitely recommend using her and Ruoff as your...
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Reply from Mandy Harris, Ruoff Mortgage
June 29th, 2024 09:40 PM
I'm thrilled to hear your first-time home buying experience was an easy and smooth one, Britni! Making the process as stress-free as possible for you is always my goal. Thank you for the high rating and for recommending me and Ruoff Mortgage....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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