Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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closed
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Reviews from Web
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Ruoff Mortgage - Greencastle
I had a positive experience with Ruoff Mortgage, Cynthia was professional, easy to work with, always kept me current with all information and answered all my questions quickly and in a manner that was easy to understand.
Reply from Owner
August 1st, 2024 08:04 PM
Thank you for sharing your positive experience with Cynthia and the Ruoff Mortgage team. We are honored to have helped you with your mortgage needs.
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Jeff Mattox, Ruoff Mortgage
After my offer was accepted the Jeff helped me get to the closing very quickly.
Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
I'm glad I could assist in making the process swift and smooth for you. Always here to help at Ruoff Mortgage. Thanks, Jeff Mattox.
for
Jeff Mattox, Ruoff Mortgage
Jeff was super awesome at all of it! I recommend him to everyone!
Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
I'm thrilled to hear such good feedback, Larrissa! It was genuinely my pleasure helping you. Don't hesitate to reach out if you need anything else in the future. Thank you for recommending me, it means a lot. Enjoy your new home!
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Pam Lage, Ruoff Mortgage
Pam mad my experience smooth and was very good at explaining everything with me. She is amazing!!
Reply from Pam Lage, Ruoff Mortgage
July 22nd, 2024 04:07 PM
Thank you so much for your kind words, Ashlee! I'm thrilled to hear that your experience with me at Ruoff Mortgage was smooth and satisfactory. I believe in the importance of clear communication and I'm glad you appreciated my efforts. It was...
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Cynthia Mattox, Ruoff Mortgage
Cindy and Tina did a fantastic job. Everything went smoothly.
Reply from Cynthia Mattox, Ruoff Mortgage
July 23rd, 2024 07:40 PM
I'm truly grateful for your feedback, Ted. It was a pleasure working with you. I'm sorry the online site did not measure up. If you have any suggestions on how to make it easier, or more user friendly, please don't hesitate to contact me. I'm...
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Cynthia Mattox, Ruoff Mortgage
Everything was done in a very quick and professional manner.
Reply from Cynthia Mattox
July 23rd, 2024 07:41 PM
Thanks, Garrett. It was a pleasure working you with both. I hope your new home brings lots of joy!
Cindy
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Cynthia Mattox, Ruoff Mortgage
I never had to reach out to find information, Cindy was always providing information and updates.
Reply from Cynthia Mattox, Ruoff Mortgage
July 23rd, 2024 07:42 PM
Hi Debbie.
I hope all is going well in your new home. I wish you the best, and I'm here when needed in the future.
Cindy
for
Cynthia Mattox, Ruoff Mortgage
Everyone was very kind and patient!
Reply from Cynthia Mattox
July 23rd, 2024 07:43 PM
Hi Sydney...you were very kind and patient - especially when the structural inspector was testing your nerves. HA! I hope all is well for you and Lewis. I'll be here when rates drop so we can refinance. Take care.
Cindy
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Jeff Mattox, Ruoff Mortgage
Kept me informed on the process the whole entire time. Was very helpful and knowledgeable about everything. Super friendly!!!
Reply from Jeff Mattox, Ruoff Mortgage
April 23rd, 2025 06:30 PM
I'm thrilled to hear you had such a positive experience, Valerie! It was truly a pleasure keeping you informed throughout the process and being able to provide the assistance you needed. Your review means a lot to me and the whole team here...
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for
Cynthia Mattox, Ruoff Mortgage
Cindy was so kind and helpful every step of the way. Our loan went through quickly and made it all so easy for us in the process!
Reply from Cynthia Mattox
July 23rd, 2024 07:44 PM
Thank you so much, Kristin, for your generous review and 5-star rating. I'm thrilled to hear that you found the loan process smooth and easy. It was truly a pleasure working with you. Here at Ruoff Mortgage, we always aim to make our clients'...
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371–380 of 827
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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