

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Our loan officer was very informative and made sure we understood every step of the process.
Reply from Cynthia Mattox
September 23rd, 2024 03:26 PM
Thank you for your kind words and five-star review. It was great working with you both. I hope you enjoy your new home, it is a lovely home. I'll be here when rates drop and we will look at refinancing.
Cindy
Cindy was absolutely amazing during the whole process. She responded very quickly to questions we had and whenever we needed to upload things for the mortgage. She is super friendly and was very helpful during the entire time. We were able...
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Reply from Owner
September 22nd, 2024 12:00 AM
Thank you, Allison, for your kind words and positive review of Cindy and the Ruoff Mortgage team! We're thrilled to hear that Cindy provided excellent service and made the mortgage process smooth and efficient for you. We appreciate your recommendation...
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I had a great experience having the team at Ruoff Mortgage work with me on getting my home loan. They were very friendly, knowledgeable, considerate and kept me updated the entire process, I'm so happy to have done business with them, call...
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Reply from Owner
September 22nd, 2024 12:00 AM
Thank you for sharing your positive experience with Cynthia and the Ruoff Mortgage team, Julie! We're thrilled to hear that our team provided you with excellent service throughout the home loan process. We appreciate your kind words and honored...
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Excellent communication, very knowledgeable and friendly
Reply from Cynthia Mattox
September 23rd, 2024 03:26 PM
Thank you, Eric. You are very kind.
Cindy
Ruoff Mortgage - Greencastle has received a review with 5 star rating from Kathy R
Reply from Owner
September 13th, 2024 01:47 PM
Hi, Kathy. Thank you for taking the time to rate us!
Cynthia did a great job in keeping me informed on everything going on and even helped me stay focus when I was feeling doubt about the process. Would love to work with her again when it's time for a home again.
Reply from Cynthia Mattox, Ruoff Mortgage
September 16th, 2024 12:43 PM
Thank you so much for your glowing review, John! I'm truly pleased that you felt well-informed and supported throughout your experience with Ruoff Mortgage. It's completely normal to feel uncertain during this process, and I'm glad I could...
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Cindy was very friendly and helpful. She explained everything and made sure the process was easy.
Reply from Cynthia Mattox, Ruoff Mortgage
September 10th, 2024 02:33 PM
Thank you for sharing your experience, Aaron. I'm delighted to hear that you found the process easy and that I was able to be of assistance. Your kind words and high rating are sincerely appreciated. Remember, I'm here for you if you have any...
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Great communication and positive attitude
Reply from Cynthia Mattox
September 10th, 2024 02:33 PM
I'm thrilled to hear that you appreciated my communication and positive attitude, Michael. Your feedback means a lot to me and Ruoff Mortgage. Remember, if you have any more questions or need further assistance in the future, don't hesitate...
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Great to work with!!!!
Reply from Jeff Mattox
May 30th, 2025 12:42 PM
I'm thrilled to hear that you had a great experience working with me. Thank you for your kind words and for choosing myself and Ruoff Mortgage!
Ruoff was fast and easy experience for my home purchase. I will use them in the future and pass this along to family and friends
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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