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Ruoff Mortgage - Greencastle, IN

Greencastle, IN

4.93

(827)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 301-9600

Greencastle, IN

https://www.ruoff.com/lending-centers/greencastle

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.93

(827)

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5 Star

96%

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1 Star

Everyone was so easy to work with and very nice! Will recommend to all my friends and family. A+ service!

Reply from Cynthia Mattox

September 10th, 2024 02:34 PM

I'm thrilled to hear that you had such a positive experience with us at Ruoff Mortgage, Austin! Your kind words and recommendation mean a lot. I'm glad that our team was able to provide an A+ service that met your expectations. We look forward...

Fast and clear responses helped get everything done in a quick manner allowing us to close in only 2 weeks from getting an excepted offer!

Reply from Ashley Mattox, Ruoff Mortgage

March 7th, 2025 04:23 PM

Thank you so much, Braden! It was a pleasure working with you to get everything squared away quickly. I'm thrilled we could close in just two weeks and that my communication helped make the process smooth for you. If you ever need anything...

Ruoff Mortgage - Greencastle has received a review with 5 star rating from Blake C

Reply from Owner

September 1st, 2024 12:18 AM

Hi, Blake. We appreciate the rating and are glad we could provide you with a positive experience!

Pam was amazing! She helped us with the approval process very quickly and helped us get our home! Everything happened on a weekend and she was so quick and helpful! I will recommend her to everyone I know.

Reply from Pam Lage, Ruoff Mortgage

August 30th, 2024 03:49 PM

I'm thrilled to hear that you had such a positive experience, Britani! I'm glad I could help streamline the approval process for you, and even more so that it resulted in you getting your home. Your satisfaction is my top priority, and your...

This was my second time using Cynthia Mattox. She really knows her business and always handles everything in a professional manner. Working with her was almost effortless on my part plus her friendly and supportive approach made things even...

Reply from Owner

September 10th, 2024 02:34 PM

Thank you so much, John, for leaving such a positive review! It was a pleasure to assist you once again. Your kind words truly make my work rewarding. I'm elated to hear that you found the mortgage process to be easy and smooth, as that's always...

Cynthia Mattox was wonderful to work with. She knows her business and was professional but also personable. I would use her again in the future.

Reply from Cynthia Mattox, Ruoff Mortgage

September 10th, 2024 02:35 PM

Hi John. I'm so glad to hear that you had a positive experience! It was my pleasure to help with your mortgage needs.

Prompt and knowledgeable communications, very easy to approach with our questions and concerns. We always knew Cynthia and Tina were as close as the other end of the phone when we needed an explanation or had a questions. Excellent experience!!!...

Reply from Cynthia Mattox, Ruoff Mortgage

August 29th, 2024 01:58 PM

I'm thrilled to hear you had such a positive experience, Kathy! It was truly a pleasure assisting you and ensuring your questions and concerns were promptly addressed. I am very fortunate to be part of such a dedicated team at Ruoff Mortgage...

Mandy Harris, Ruoff Mortgage has received a review with 5 star rating from Dawn C

Reply from Owner

March 7th, 2025 05:06 PM

Thank you so much, Dawn, for taking the time to leave such a great review. I'm thrilled to hear that you had a positive experience working with me. It was a pleasure assisting you, and I'm looking forward to working together in the future....

Mandy Had great communication with us at all times I would highly recommend her for anything and anyone to go to her. She was very very knowledgeable if she did not know, she got to the answer and someway somehow and kept us very informed.

Reply from Mandy Harris, Ruoff Mortgage

February 25th, 2025 02:07 PM

Communication is key in our line of work and I'm glad you appreciated the effort I put into it. Thank you for the kind words and the recommendation. Reading reviews like yours is extremely rewarding and motivates me to continue providing the...

Everything went great and Ashley was super helpful!

Reply from Ashley Mattox

March 7th, 2025 04:23 PM

Thank you so much for your kind words, Jenna! I'm thrilled to hear that you had a great experience and found my assistance helpful. It was a pleasure working with you, and I'm here for any future needs or questions you might have. Wishing you...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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