

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Cynthia was wonderful, helpful and knowledgeable through the whole process. We couldn’t have asked for a better mortgage lender.
Reply from Cynthia Mattox
October 30th, 2024 02:59 PM
Thank you so much, Lisa, for your kind words and for taking the time to share your experience with Ruoff Mortgage. I'm thrilled to hear that you found our process helpful and informative - that's always my goal. It was my pleasure to assist...
read more
Cynthia is the best!
Reply from Owner
October 30th, 2024 02:59 PM
You are the best! Thank you so much.
Cynthia knows everything and she is a hard worker
Reply from Cynthia Mattox, Ruoff Mortgage
October 30th, 2024 02:59 PM
You are so kind, Daniel. I loved working with you.
Cindy and Tina are the best!!! Both ladies have amazing knowledge of loan requirements and are very friendly, honest, as well as gave me a quick closing that was needed in my situation!!! :) They impressed our realtor, family, and MPV Title...
read more
Reply from Cynthia Mattox, Ruoff Mortgage
October 22nd, 2024 12:37 PM
Hi Vickie, I am thrilled to hear such good feedback! It's great to know that our knowledge and efficiency helped to create a positive experience for you. We always strive to meet the unique needs of our clients at Ruoff Mortgage and I'm glad...
read more
The ladies in the office were always friendly and on point with communication! This process went faster and easier than we both expected! Thank you all so much from the bottom of our hearts for helping us with making our dreams come true. Best...
read more
Reply from Cynthia Mattox, Ruoff Mortgage
October 22nd, 2024 12:38 PM
Thanks, Jason. It was our pleasure to help you. Congrats on the new home!
I was informed and updated on everything during the process. All staff was professional, friendly and helpful.
Reply from Cynthia Mattox
October 22nd, 2024 12:39 PM
Hi Grace. It's always our aim at Ruoff Mortgage to provide a professional, friendly, and helpful service. Your 5-star rating means a lot to us. Thank you for choosing to work with us, and for taking the time to share your positive experience....
read more
Ruoff Mortgage - Greencastle has received a review with 4 star rating from Adam A
Reply from Owner
October 15th, 2024 01:43 AM
Hi, Adam. We appreciate the rating and are glad we could provide you with a positive experience!
Did not waste my time. Got approved fast felt like they appreciated my business. Did not act like I owed them my business.
Reply from Cynthia Mattox
October 22nd, 2024 12:40 PM
Thank you, for the 5-Star review and your kind words. It was my pleasure working with you! Cindy
Cindy was exceptional at explaining each step through our entire first home buying experience. ⭐️
Reply from Cynthia Mattox, Ruoff Mortgage
October 22nd, 2024 12:41 PM
Thanks for the 5-STARS...I appreciate it.
Cynthia is a Mortgage loan Rock Star in every single way.
Thank you Cynthia
Reply from Cynthia Mattox, Ruoff Mortgage
October 10th, 2024 08:13 PM
Thank you! I appreciate your kind words.
321–330 of 827
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us