Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Tina was great to work with!
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Ruoff Mortgage - Greencastle
Ruoff Mortgage - Greencastle has received a review with 5 star rating from M B
Reply from Owner
November 12th, 2024 12:11 AM
Hi, M. Thank you for taking the time to rate us!
for
Cynthia Mattox, Ruoff Mortgage
I am elderly and not so computer savvy and Cynthia and Tina went above and beyond to make sure I understood the whole process They were always available when i had questions Your staff is the Heart of your Company Thank you!
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Reply from Cynthia Mattox, Ruoff Mortgage
November 20th, 2024 08:06 PM
Thank you, Pat. I hope you are enjoying your new home. Have a wonderful Thanksgiving!
Cindy
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Pam Lage, Ruoff Mortgage
Pam was immediately working on the loan, always kept me informed and so wonderful. The staff also were prompt with obtaining information and insured it was correct. I loved having the loan butler, it was great watching progress and uploading...
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Reply from Pam Lage, Ruoff Mortgage
November 20th, 2024 05:25 PM
Thank you so much for the glowing review, Kimberly! I'm thrilled to hear your experience with both me and the Ruoff Mortgage team was a positive one. The Loan Butler is indeed a great tool for tracking progress and maintaining organization....
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Communication
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Cynthia Mattox, Ruoff Mortgage
Working with my through my difficult time and making it easy to navigate the paperwork!
Reply from Cynthia Mattox
November 20th, 2024 08:07 PM
Thanks Kat. I wish you the very best going forward. Happy holidays.
Cindy
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Cynthia Mattox, Ruoff Mortgage
Cindy is the best in the business! She went above and beyond to get the deal done. I felt like I was in great hands the whole way and never doubted that it wouldn't get done!
Reply from Cynthia Mattox, Ruoff Mortgage
November 4th, 2024 06:11 PM
Joe, thank you for the kind words and the 5-stars. I'm honored to have helped you on your new purchase. I appreciate you and Mallory.
Cindy
for
Cynthia Mattox, Ruoff Mortgage
Cynthia and her team were amazing to work with. Cynthia is extremely knowledgeable and works hard to get what will work best for you. Her communication with you is spot on. whether it's through email text message or phone call she keeps you...
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Reply from Cynthia Mattox
November 4th, 2024 06:12 PM
Morgan, thanks again for you kind words and 5-star review. You are one of my favorite clients. I'm here when needed.
Cindy
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Pam Lage, Ruoff Mortgage
Great communication and very motivated to get things done in a timely manner.
Reply from Pam Lage, Ruoff Mortgage
October 30th, 2024 02:06 PM
I'm delighted to hear that you found the communication effective and appreciated the motivation to get things done swiftly, Michael. Your positive feedback means a lot and I am glad I could assist you in the best possible way. It was a pleasure...
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Cynthia Mattox, Ruoff Mortgage
The communication was awesome.
Reply from Cynthia Mattox, Ruoff Mortgage
October 30th, 2024 02:58 PM
I'm thrilled to hear that you had such a positive experience, David! Communication is at the heart of what we do here at Ruoff Mortgage, and I'm glad that it contributed to your 5-star experience. I'm looking forward to working with you again...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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