Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Ashley Mattox, Ruoff Mortgage
In the beginning was total lack of communication. Being spoken to in terms that weren't understood. Being told to contact hospital for judgment against me that I wasn't served on from 2017 and hospital had nothing to do with it after it was...
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Jeff Mattox, Ruoff Mortgage
Every question was answered in a timely matter
for
Jeff Mattox, Ruoff Mortgage
Jeff was extremely quick to respond, very knowledgeable and helpful throughout the process, and overall very professional. I would recommend him to anyone I know.
Reply from Jeff Mattox, Ruoff Mortgage
August 9th, 2025 05:58 PM
I'm grateful for your kind words, Adam. I'm glad to hear that my responsiveness and knowledge made a positive impact on your mortgage experience. Being helpful and professional is always my goal, and it's rewarding to hear that you would recommend...
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for
Ashley Mattox, Ruoff Mortgage
Ashely communicated very clearly and quickly. She answered all our questions thoroughl.
Reply from Ashley Mattox, Ruoff Mortgage
July 29th, 2025 03:42 PM
I'm glad to hear that you found my communication clear and prompt. Ensuring that all your questions are thoroughly answered is something I prioritize. It's important to me that you feel informed and confident throughout the process. If there's...
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for
Ashley Mattox, Ruoff Mortgage
Wonderful lender!! Great communication and open to answering any/all questions we had. Would highly recommend to others.
Reply from Owner
August 25th, 2025 12:46 PM
I'm so glad to hear that you had a positive experience with my communication and felt comfortable asking questions. It's important to me that you feel well-informed and supported throughout the process. Thank you for your kind recommendation—if...
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for
Ashley Mattox, Ruoff Mortgage
Communication was exexcellent. Our loan officer was great at answering any and all questions we had. It was a great experience with wonderful service.
Reply from Ashley Mattox
July 29th, 2025 03:42 PM
I'm so pleased to hear that you had a great experience and felt well-supported throughout the process. Answering your questions and ensuring you have clear communication is a key focus for me. It's wonderful to know that you were satisfied...
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Pam Lage, Ruoff Mortgage
Pam Lage, Ruoff Mortgage has received a review with 4 star rating from Logen J
for
Cynthia Mattox, Ruoff Mortgage
Fantastic experience!!!!!
Reply from Owner
August 29th, 2025 12:00 AM
Thank you so much! This means a lot to me.
for
Ashley Mattox, Ruoff Mortgage
Ashley took our file over and quickly got it straightened out so that we could close in time after some mistakes were made.she did a great job!!
Reply from Ashley Mattox
July 29th, 2025 03:43 PM
I'm so pleased I was able to help straighten out your file and ensure we met your closing timeline. It means a lot to me to know that my efforts made a positive impact on your experience. If there's anything more you need going forward, please...
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Ruoff Mortgage - Greencastle
Ruoff Mortgage - Greencastle has received a review with 5 star rating from Dustin S
Reply from Owner
July 28th, 2025 01:07 PM
Thank you, Dustin, for your 5-star rating! We appreciate your feedback and are glad to hear about your positive experience with Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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