Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
for
Ashley Mattox, Ruoff Mortgage
Clear communication on time information. All round felt everyone worked well together.
Reply from Ashley Mattox, Ruoff Mortgage
August 21st, 2025 12:45 PM
It's wonderful to know that you appreciated the clear communication and timely information. Ensuring a seamless experience is very important to me, and I'm glad it felt like a well-coordinated effort from everyone involved. If you have any...
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for
Ashley Mattox, Ruoff Mortgage
It was good
Reply from Ashley Mattox, Ruoff Mortgage
August 19th, 2025 01:45 PM
I'm happy to hear that your experience was positive. If there's anything specific you'd like to share or if you have any further needs, feel free to let me know. Your satisfaction is important to me, and I'm here to assist whenever you might...
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Pam Lage, Ruoff Mortgage
Cynitha worked hard to correct the mess Pam had made and she got it done as we needed but it was a stressful process but she did her best to help solve the issues
Reply from Pam Lage, Ruoff Mortgage
August 25th, 2025 03:25 PM
Thank you, Frankie. I can't express my gratitude more to you and Greta for your kindness and support as we worked through your file. I'm wishing Greta the very best in her new home.
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Ruoff Mortgage - Greencastle
Ruoff Mortgage - Greencastle has received a review with 4 star rating from Kathy H
Reply from Owner
August 18th, 2025 01:33 PM
Thank you for taking the time to leave a positive review, Kathy. We appreciate your feedback and are glad to hear about your experience with Ruoff Mortgage. We appreciate you choosing us for your mortgage needs.
Getting it done
Reply from Mandy Harris, Ruoff Mortgage
October 21st, 2025 02:17 PM
I'm glad things came together effectively for you. If you have any more needs or questions in the future, just let me know.
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Cynthia Mattox, Ruoff Mortgage
Cynthia is absolutely the best!
Reply from Cynthia Mattox
August 24th, 2025 02:10 PM
Thanks, Joe. I appreciate you comments and five stars! You are one of my favorite clients.
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Cynthia Mattox, Ruoff Mortgage
Cynthia was on top if everything.
Reply from Cynthia Mattox, Ruoff Mortgage
August 15th, 2025 10:35 PM
I appreciate your review, Casey. I'm glad to hear that you felt I was on top of everything. Keeping organized and attentive is a priority for me, and it’s rewarding to know that it made a difference in your experience. If you ever have questions...
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Ashley Mattox, Ruoff Mortgage
Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Amber S
Reply from Owner
August 19th, 2025 01:45 PM
I'm so glad to hear that you had a positive experience. It means a lot to me that you felt well-supported during the process. Ensuring clear communication and addressing all your questions is important to me. If there's anything you need in...
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for
Ashley Mattox, Ruoff Mortgage
Ashley was communicative throughout the whole process. She helped us navigate through the loan process. Explained any questions we had and always responded in a timely manner.
Reply from Ashley Mattox, Ruoff Mortgage
August 19th, 2025 01:47 PM
I'm glad to know that you appreciated the communication and support during the loan process. It's important to me that you felt guided and your questions were answered promptly. Keeping you informed is a top priority, and I'm pleased you had...
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for
Jeff Mattox, Ruoff Mortgage
Quick and clear communication throughout the entire process.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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