Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Cynthia Mattox, Ruoff Mortgage
Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Jay
Reply from Owner
September 27th, 2023 03:14 AM
Hi, Jay. Thank you very much for your rating! We are glad you had a pleasant experience.
for
Cynthia Mattox, Ruoff Mortgage
Everything was carefully explained and any questions I had were answered immediately. I highly recommend Cynthia Mattox and Ruoff Mortgage.
Reply from Owner
August 29th, 2025 12:00 AM
Thank you, Linda. I appreciate you. Cindy
for
Cynthia Mattox, Ruoff Mortgage
Cynthia went above and beyond any expectations. She started my loam process at 8:00 pm amd by 8:30pm she assured me that I would have no problem obtaining a mortgage loan.
Reply from Owner
August 29th, 2025 12:00 AM
Thank you, Greg. It's very nice of you to complete the review. I appreciate your kinds words. Cindy
for
Cynthia Mattox, Ruoff Mortgage
Cynthia Mattox made our loan process really smooth and helped us out immensely with understanding the whole process (since it was our first home) Ruoff had a really good system set up to make the loan process simple and easy to navigate!
Reply from Owner
August 29th, 2025 12:00 AM
Hi Giovanni. It means a lot to me that I could help clarify the process for you. Navigating a first home purchase can be daunting, and it's wonderful to know that the system in place at Ruoff Mortgage contributed positively as well. If you...
read more
for
Cynthia Mattox, Ruoff Mortgage
Cynthia is as extremely helpful and made everything really easy to understand! She worked quickly and diligently to get us everthing that she could as soon as she could!
Reply from Cynthia Mattox, Ruoff Mortgage
August 28th, 2025 08:03 PM
Thank you, Giovanni. I greatly appreciate your kind works and review. Cindy
for
Ashley Mattox, Ruoff Mortgage
Ashley was top notch. We will be using her again in the future
Reply from Ashley Mattox, Ruoff Mortgage
August 25th, 2025 03:39 PM
I'm thrilled to hear that you had a positive experience and consider my service top-notch. Your intention to work with me again in the future is incredibly rewarding to hear. Please know that I'm here whenever you're ready or if you have any...
read more
for
Cynthia Mattox, Ruoff Mortgage
Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Jay
Reply from Owner
February 28th, 2024 06:41 PM
Thanks for the review Jayden.
for
Pam Lage, Ruoff Mortgage
I had a mortgage lender that I really liked and half way through my process she was replaced. I was told she no longer worked for Ruoff. That was upsetting. My new lender and her assistant jumped right in, worked with and helped me up until...
read more
Reply from Pam Lage, Ruoff Mortgage
August 25th, 2025 03:10 PM
I understand that transitions can be unsettling, especially when you have already built a relationship with someone. I'm glad that I, along with my assistant, was able to step in and support you through to the closing. Ensuring a smooth continuation...
read more
for
Ashley Mattox, Ruoff Mortgage
Ashley was VERY knowl and proactive, and helped me close early and avoid any issues. Her guidance saved me money and I've worked with her for multiple loans dispite knowing several other loan officers.
Reply from Ashley Mattox, Ruoff Mortgage
August 25th, 2025 12:45 PM
It's wonderful to hear that my knowledge and proactive approach made a difference in your experience and even helped you close early. I'm glad I could offer guidance that saved you money, and it's truly gratifying to know that you've chosen...
read more
for
Cynthia Mattox, Ruoff Mortgage
Cindy is easy to work with and always available to answer questions. Highly reccommend.
Reply from Cynthia Mattox, Ruoff Mortgage
August 24th, 2025 02:10 PM
Thank you, Bailey. I wish you the best in your new home.
151–160 of 827
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us