

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Erik J
Reply from Owner
October 20th, 2025 02:31 PM
I appreciate your positive rating, Erik. If you ever have more to share or need assistance, feel free to reach out.
Ease my stress,.
Both Ashley and Mandy have been absolutely great in helping me through the whole
Reply from Ashley Mattox
October 14th, 2025 07:10 PM
It's reassuring to know that I could help ease your stress throughout the process. It's always my goal to provide support and guidance, and I'm glad that Mandy and I could assist you effectively. If you have any more questions or need further...
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communication and smooth process
Reply from Cynthia Mattox
October 14th, 2025 05:35 PM
Your review is much appreciated. It's great to hear that the communication and process met your expectations. Ensuring a smooth experience is important to me, and I'm glad it came through. If you have further questions or need any assistance,...
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I've now bought and sold several homes over the years. There is NO ONE better than Cindy!
Reply from Cynthia Mattox, Ruoff Mortgage
October 2nd, 2025 05:06 PM
Thank you, Jason. You are always a pleasure to work with. Until the next time! May only good things come your way from this day forward. Cindy
Cynthia is great at what she does... always kind and reassuring even when you throw a million things her way to sort out, like we did. She took it all on, got the job done and really fought for us to have the chance to buy our dream property....
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Reply from Owner
October 29th, 2025 12:00 AM
Thank you, John. It was a pleasure to work with you. I wish you the best with your new purchase and welcome you to Putnam County. I'm a phone call away if you need anything. Cindy
how fast thing was
Reply from Ashley Mattox, Ruoff Mortgage
October 20th, 2025 02:30 PM
I'm glad to hear that the speed of the process met your expectations. If there's anything else you'd like to discuss or need assistance with, feel free to reach out. Your feedback is appreciated!
Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Wyatt H
Reply from Owner
November 3rd, 2025 01:21 PM
Thank you for rating my service at Ruoff Mortgage. I appreciate your support! If there's anything further you need, feel free to reach out.
Very quick and easy proces. Always quick to reply to any questions!
Reply from Ashley Mattox, Ruoff Mortgage
November 3rd, 2025 01:21 PM
I'm glad to hear the process was quick and easy for you, and that my prompt responses were helpful. Ensuring clear communication is important to me, so I'm pleased we were able to address your questions efficiently. If you have any further...
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Cynthia had her hands full with our case, lots of moving parts and just more to deal with than your average house purchasing process, on all sides. We were so lucky to have had Cynthia as part of the team of people it took to make this purchase...
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Reply from Cynthia Mattox
September 27th, 2025 03:59 PM
It means a lot to hear that my efforts made a positive impact on your home buying process, John. Navigating the complexities of your case was certainly a team effort, and I'm glad I could be part of making it all come together. Your appreciation...
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Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from Scott H
Reply from Owner
September 17th, 2025 12:16 PM
I appreciate the positive rating, Scott. Thank you for choosing to work with me at Ruoff Mortgage. If you have any future needs or questions, please feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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