Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
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Cynthia Mattox, Ruoff Mortgage
Everyone that I communicated with at Ruoff were very patient with me as I struggled at times to get everything accomplished that they required to proceed to the next step in the loan process. At the beginning I was assigned to Jeff Mattox and...
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Reply from Cynthia Mattox
October 24th, 2025 08:50 PM
I appreciate your kind words, Rick and Lori. Supporting you through the loan process and ensuring a smooth transition were important to me. I'm glad Jeff and Tina could also assist you effectively. Thank you for trusting me with such a significant...
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for
Cynthia Mattox, Ruoff Mortgage
Clear communication on the needs. I was also given good advice. The team answered all my questions and it didn't matter when I text they were there with an answer.
Reply from Cynthia Mattox
October 23rd, 2025 03:23 PM
Thank you, Steve, for sharing your experience. I'm glad that the communication was clear and the advice helpful throughout the process. My goal is to ensure all your questions are answered promptly, no matter when they arise. If there's anything...
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Cynthia Mattox, Ruoff Mortgage
Working through the whole experience even though I was under prepared at the start.
Reply from Cynthia Mattox
October 21st, 2025 09:02 PM
I'm glad I could assist you through the process, even when things were challenging initially. My goal is always to provide support and make each step as smooth as possible. If there's anything more I can do for you in the future, don't hesitate...
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Mandy was incredibly helpful through the entire loan process and made everything easy to understand with zero surprises.
Reply from Mandy Harris, Ruoff Mortgage
October 21st, 2025 02:16 PM
I'm pleased to know that I was able to assist you through the loan process and make everything clear and straightforward for you. It's important to me that there are no surprises along the way. Should you have any questions in the future or...
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for
Cynthia Mattox, Ruoff Mortgage
Everyone that I communicated with at Ruoff were very patient with me as I struggled at times to get everything accomplished that they required to proceed to the next step in the loan process. At the beginning I was assigned to Jeff Mattox and...
read more
Reply from Cynthia Mattox
October 21st, 2025 01:34 PM
It's wonderful to hear that you felt well-supported throughout the loan process, Rick. I aim to ensure a seamless transition and provide the help needed to keep things on track. It's great that Jeff was able to assist you at the start, and...
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for
Cynthia Mattox, Ruoff Mortgage
Cynthia was knowledgable, helpful, and stayed with us through the entire process and closing.
Reply from Cynthia Mattox
October 20th, 2025 03:04 PM
I appreciate your feedback, Jenna. I'm pleased I could guide you through the entire process and ensure everything was clear and seamless. If you have any further questions or need assistance in the future, I'm here to help.
for
Ashley Mattox, Ruoff Mortgage
Great people they worked hard to make everything happen and I'm greatf
Reply from Ashley Mattox, Ruoff Mortgage
October 20th, 2025 02:30 PM
I appreciate your kind words and gratitude. It's fulfilling to know that the effort put in had a positive outcome for you. If any questions or needs arise in the future, please feel free to reach out. Thank you for sharing your experience!
for
Cynthia Mattox, Ruoff Mortgage
Everyone was so great
Reply from Cynthia Mattox
October 16th, 2025 07:15 PM
I'm glad to hear that you had a positive experience, Brittany. Ensuring everything goes smoothly is very important to me. If you have any more feedback or need assistance in the future, feel free to contact me anytime.
for
Cynthia Mattox, Ruoff Mortgage
Everyone was so kind to answer any questions or concerns we had and very informative as well as always responding as quickly as possible.
Reply from Cynthia Mattox
October 15th, 2025 06:04 PM
I'm pleased to hear that you found the experience informative and responsive, William. Addressing questions and concerns promptly is a priority for me. If there's anything else I can do for you, please don't hesitate to reach out.
for
Cynthia Mattox, Ruoff Mortgage
Great people
Reply from Cynthia Mattox
October 14th, 2025 07:52 PM
Thank you for your kind words, Mya. It's important to me to provide a positive experience, and I'm delighted to hear that you found the team supportive. If there's anything more I can assist you with, please let me know.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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