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Ruoff Mortgage - Greencastle, IN

Greencastle, IN

4.93

(827)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 301-9600

Greencastle, IN

https://www.ruoff.com/lending-centers/greencastle

Location & Business Hours

Business Hours

Sun

closed

Mon

9 AM to 5 PM(Open now)

Tues

9 AM to 5 PM

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4.93

(827)

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5 Star

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Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Jason R

Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Mya U

Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Brittany S

Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Joe J

Everyone that I communicated with at Ruoff were very patient with me as I struggled at times to get everything accomplished that they required to proceed to the next step in the loan process. At the beginning I was assigned to Jeff Mattox and...

Agent did a great job along with staff. Even with some road blocks, all was navigated very well and thoroughly professionall.

Reply from Cynthia Mattox

November 3rd, 2025 04:56 PM

I'm pleased to hear that everything went smoothly, even with some hurdles along the way. Navigating through those challenges with professionalism is always a priority for me. If there's anything further I can do, please feel free to reach out....

Mandy was very good at keeping me informed during the process, explaining everything and went out of her way to meet/talk with me when it was conveniernt for me.

Reply from Mandy Harris, Ruoff Mortgage

October 22nd, 2025 02:17 PM

I appreciate you highlighting the effort I put into keeping you informed and accommodating your schedule. It's important to me that all aspects of the process are clear and accessible for you. If there's anything else I can help with or any...

Our angent Tina Love!!! She made it excellent!!!

Reply from Tina Love

October 31st, 2025 03:20 PM

I'm glad to hear that you had such a positive experience, Brandy. It means a lot that I could help make your journey with Ruoff Mortgage an excellent one. If you have any further questions or need assistance in the future, please feel free...

Complete understanding, patience, and positive support

Reply from Ashley Mattox, Ruoff Mortgage

October 20th, 2025 02:30 PM

I'm happy to hear that you felt supported and understood throughout the process. Patience and clear communication are important parts of what I strive to offer, and it’s great to know they made a difference for you. Thank you for your kind...

Adjective: Extremely good; outstanding

Reply from Mandy Harris, Ruoff Mortgage

October 21st, 2025 02:16 PM

Your feedback is greatly appreciated, and I'm glad to know that your experience was so positive. If you ever find yourself with any questions or need assistance in the future, please feel free to reach out. Thank you for taking the time to...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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