

Ruoff Mortgage - Greencastle, IN
Greencastle, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Made everything super easy and quick for us .
Quentin c. Everyone we worked with answered any questions we had 24/7 .
Reply from Cynthia Mattox
November 21st, 2025 09:48 PM
I'm glad to know that you felt supported throughout the process, Quentin. Being available to address your questions at any time is something I strive for. If you ever need further assistance or have more questions, please feel free to reach...
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Answered any questions or concerns that I had promptl.
Ashley and everyone involved in our loan process were extremely helpful and encouraging through our first home-buying process!
Reply from Ashley Mattox
November 17th, 2025 05:04 PM
I appreciate you sharing your positive experience, Sarah! I'm glad to hear that I and the team could provide helpful and encouraging support during your first home-buying process. It's important to me to help make such an important milestone...
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Cynthia was such a delight to work with! She was very responsive and made sure we had full understanding of the best options for our lifestyle! Very happy we made the decision to switch to Ruoff!
Reply from Cynthia Mattox
November 17th, 2025 04:29 PM
I'm really pleased to hear that you had a positive experience working with me, Nicole. Ensuring you understood the best options for your lifestyle was a priority for me. Thank you for choosing Ruoff Mortgage, and if there's anything more I...
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Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from M B
Reply from Owner
July 3rd, 2024 12:00 AM
Hi, Tim. Thank you very much for your rating! We are glad you had a pleasant experience.
Very good communication though out the process.
Reply from Ashley Mattox
November 17th, 2025 04:04 PM
I'm glad to hear that the communication met your expectations throughout the process. Ensuring that everything is clear and straightforward is important to me. If you have any more questions or need assistance in the future, feel free to reach...
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Ashley and her team at Ruoff were efficient and helpful with every aspect of my loan process. I recommend Ruoff Mortgage to anyone who is looking for any type of home loan .
Reply from Owner
November 3rd, 2025 01:20 PM
Thank you for sharing your positive experience with my team and me during your loan process. Efficiency and assistance are key priorities, and it’s gratifying to know we hit the mark for you. Your recommendation of Ruoff Mortgage means a lot,...
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The Ruoff team was excellent and efficient they helped me with every step in my loan and I am truly appreciative
Reply from Ashley Mattox, Ruoff Mortgage
November 3rd, 2025 01:20 PM
I'm glad to know you found the Ruoff team efficient and helpful throughout your loan process. It's important to me that each step is made clear and that you feel supported. Thank you for taking the time to share your appreciation, and if there's...
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Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Levi T
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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