Ruoff Mortgage - Greencastle, IN
Greencastle, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Cynthia Mattox, Ruoff Mortgage
Professional and knowledgeable. The process was fast and easy. Cynthia and Tina Love are great assets to you company.
Excellent experience!
Mandy at Ruoff Greencastle is the best. She went above and beyond any expectations in this process. We were blessed to have her in the process of purchasing our home
Reply from Mandy Harris, Ruoff Mortgage
January 5th, 2026 06:25 PM
I'm very grateful for your kind words. It’s truly rewarding to hear that I could exceed your expectations and make a difference in your home purchasing experience. If there's anything more I can do for you in the future, please feel free to...
read more
Mandy goes above and beyond for her clients. she made the process easy and quick. Very dedicated to her job. We were blessed to have worked with her on getting our new home.
Reply from Mandy Harris
January 2nd, 2026 04:06 PM
It's wonderful to know that you felt the process was smooth and efficient. Dedication to my clients is something I truly value, and I’m pleased it made a positive impact on your home-buying journey. If there's anything else I can assist you...
read more
Mandy was amazing. She was on top of everything and made sure we were always kept informed every Step of the way
Reply from Mandy Harris
December 30th, 2025 04:19 PM
I appreciate your feedback. I'm glad to hear that I could keep you informed and be on top of everything during the process. If you ever have more questions or need assistance in the future, please feel free to reach out.
for
Ashley Mattox, Ruoff Mortgage
Ashley was great to work with. She answered all of our questions and in a timely manner. She made the process very easy and kept us updated along the way.
Reply from Ashley Mattox, Ruoff Mortgage
February 9th, 2026 03:40 PM
I'm pleased that you found working with me to be a positive experience, Chelsie. Keeping you informed and making the process easy are priorities for me, so I'm glad I could meet your expectations. If any questions come up or you need further...
read more
for
Ashley Mattox, Ruoff Mortgage
The loan experience was made easy thanks to Ashley’s professionalism and overall knowledge!
Reply from Ashley Mattox, Ruoff Mortgage
December 22nd, 2025 09:11 PM
It's great to hear that my professionalism and knowledge contributed to making your loan experience easy, Zane. I'm pleased to know that I could assist you effectively. If there's anything more you need in the future, don't hesitate to reach...
read more
for
Ashley Mattox, Ruoff Mortgage
It was an excellent experience overall thanks to Ashley Mattox and Mandy Harris in-underwriting.
Reply from Ashley Mattox, Ruoff Mortgage
December 9th, 2025 06:44 PM
I'm pleased to hear that you had an excellent experience during the process with Mandy and I. It's rewarding to know that our efforts made a positive impact. Should you have any questions or need further assistance, feel free to reach out....
read more
for
Ashley Mattox, Ruoff Mortgage
You guys were helpful and available. Thank you.
Reply from Ashley Mattox, Ruoff Mortgage
December 8th, 2025 02:58 PM
I'm pleased I could be of help and available when you needed assistance. It's my priority to ensure everything goes as smoothly as possible. If there's anything else I can do for you or any questions arise, feel free to reach out. Thank you...
read more
for
Ashley Mattox, Ruoff Mortgage
Very informative, kept us updated at all stages. Very professional. Explained terms so we understood! No hidden surprises! Straight up and honest! Our kind of people! Would recommend them to friends and family.
Reply from Ashley Mattox
December 8th, 2025 02:59 PM
It's great to hear that you found the process informative and transparent, Grover. Making sure that you're updated and comfortable with every step is something I prioritize, and I'm pleased it resonated with you. I'm thrilled you feel confident...
read more
for
Cynthia Mattox, Ruoff Mortgage
Cynthia Mattox, Ruoff Mortgage has received a review with 5 star rating from Quentin C
91–100 of 827
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us