

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great product, efficient process, helpful and knowledgeable people
The process was very easy!
I am extremely dissatisfied with the loan process and the guidance I received from Ed. It has become clear that Ed was not adequately informed about the loan program he encouraged me to utilize. I was initially told that I would qualify for...
read more
Reply from Ed Napieralski - Northpointe Bank
April 10th, 2025 06:29 PM
Tess - I appreciate you sharing your feedback with us—it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home...
read more
It was quick and easy getting everything done in the timeframe we needed
Stu was knowledgeable and on top of it every step of the way!
Ed was very knowledgeable and readily available to answer questions/concerns
Mason and his team are what every investor in this country wants and needs. The team has positive, insightful, knowledgeable, and they are eager to get their clients the best deal possible. My company will continue to use Northpointe for all...
read more
Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Steve S
Mason and Cait were awesome to work with they were with us 100% you feel like they are personally invested in making everything work we will use them again and recommend them highly
He explained everything so well and made sure that I knew future changes so I would be prepared for them and not surprised in the future
Reply from Jon Izenbart
October 26th, 2025 03:12 PM
Thanks Alyssa for the compliment!!!
871–880 of 1640
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender