Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Would recommend anyone that plans on getting a loan to go through him he was extremely helpful and made sure that everything was in order and went above and beyond to make sure I closed on time couldn't thank him enough
I just did a refinance on a rental property through Northpointe Bank, who held the original mortgage. Ryan Gummere was able to accomplish what no one had been able to do previously through creative mortgage solutions for investors. I was able...
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Ed Napieralski - Northpointe Bank has received a review with 5 star rating from Traci P
Reply from Ed Napieralski
July 23rd, 2024 10:02 PM
I'm happy you enjoyed your experience and I'm looking forward to having you again as a customer for life. Thank you for the review!
Zack was hands down my favorite person to work with from ANY bank. He treated me like family and not just a number in the system. Whether it was weekend calls or after hours texting, he made sure to make my experience top notch!
Ed made the process seamless and was amazing to get advice from in a tough rate environment. He’s extremely friendly and it shows he cares about all of his clients.
Reply from Ed Napieralski
July 23rd, 2024 10:02 PM
I'm happy you enjoyed your experience and I'm looking forward to having you again as a customer for life. Thank you for the review!
Great communication
Reply from Whitney Irwin
December 4th, 2024 02:38 PM
Thank you for the 5-Star review. If you need anything, feel free to give me a call.
Do not get any product through them at any cost. Any other bank I know is gladly willing to reverse a fee for a one time courtesy. These people are vultures and do not care about their customers. (Disclaimer: the fee I received was not do to...
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Reply from Owner
October 3rd, 2024 12:00 AM
Chad - Thank you for taking the time to provide feedback. We set a high standard for ourselves and apologize that our service did not satisfy your expectations.
James is a wealth of knowledge, patient, and very diligent. I approached him way back and he was extremely helpful. At the time, I was not ready to close on a loan, but he provided me with the information I needed and guided me through the...
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Reply from Owner
April 5th, 2024 09:53 PM
Thank you so much for the kind words Lourdes, it was a pleasure working with you on this and I look forward to assisting you in finding more great investments!!
James was absolutely incredible to work with! He provided amazing service, and was extremely responsive. I probably asked more questions than your average buyer, and he was happy to help answer each one + went the extra mile of explaining the...
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Reply from Owner
April 5th, 2024 09:56 PM
Thank you very much Daniel, I enjoyed all your questions and really enjoy helping first time investors start their journey to financial freedom and help analyze all the possibilities. Great working with you and your team, looking forward to...
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Ed Napieralski - Northpointe Bank has received a review with 4.16 star rating from Trevor D
Reply from Ed Napieralski
July 23rd, 2024 10:02 PM
Thank you for taking the time to complete our survey on your experience with First Community Mortgage.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender