Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
James was great to work with throughout the entire process. This was an investment-property loan with some unique circumstances, and he stayed responsive, communicative, and focused on getting things done from start to finish.Whenever I had...
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Reply from James Mahieu - Northpointe Bank
August 17th, 2026 04:20 PM
Victor, I'm really grateful for your kind words. It was a pleasure working with you on your investment-property loan, especially given the unique circumstances. I'm pleased to know that my efforts to stay responsive and communicative made a...
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Northpointe Bank - Grand Rapids
Mason Maurer is the rare lender who will tell you the truth when the truth costs him a closing.We closed our All In One loan with Mason in June, and the road there wasn't a straight one. We were under contract on investment properties that,...
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Great Experience
Reply from Ed Napieralski
August 21st, 2026 01:12 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Mason and Cait were awesome!!
Reply from Mason Maurer
August 21st, 2026 12:31 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
James did a great job . Hehad excellent help in Mindy Michelle she was very good at walking us through some of the paper work
Reply from James Mahieu - Northpointe Bank
August 13th, 2026 04:45 PM
I'm pleased to hear that you had a great experience, Danny. It's wonderful that Mindy was able to assist you effectively with the paperwork. Thank you for your kind words about our teamwork and Congratulations again on purchasing your new home!...
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James was able to get my refinance done when no one else was , he provided me with options that i I could complete to make sure my loan would make it to closing. He was very communicative the entire process. The 5 other loan officers I spoke...
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Reply from James Mahieu - Northpointe Bank
August 13th, 2026 02:16 PM
I'm pleased to know that I could assist you with your refinance, Alyssa, especially when others couldn't. Providing clear options and maintaining open communication is always a priority for me. Thank you for your kind words and for trusting...
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Jim Van Law - Northpointe Bank has received a review with 5 star rating from Jordan L
Reply from Owner
August 13th, 2026 05:52 PM
Jordan, Thank you for your 5 star review! Enjoy your new home.
When we had first contacted our agent she Had suggested we use Jim Van Law And we are berh very glad we did we had many questions being first time home buyers and they where all answered kindly and is a way that didn't make us feel dumb for...
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Reply from Jim Van Law - Northpointe Bank
August 13th, 2026 05:52 PM
Jordan, I'm pleased to hear that you felt comfortable asking questions and getting clarification throughout the process. It's great to know that your experience from offer to closing was positive.
Mason and his team had no hesitation to help me with my loan process. Thanks to them, I am officially a first time home owner! :)
Reply from Mason Maurer
August 19th, 2026 02:44 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Mason Maurer is the rare lender who will tell you the truth when the truth could have costs him a closing.We closed our All-In-One loan with Mason in June, and the road there wasn't a straight one. We were under contract on investment properties...
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Reply from Mason Maurer
August 18th, 2026 05:07 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender