Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
My loan officer Joel was very helpful. with getting the process completed with limited inconveniences to myself .
Reply from Joel Koziol, Ruoff Mortgage
November 14th, 2025 06:45 PM
I’m glad to know that I could be helpful during the process and minimize any inconveniences for you. If you have any further questions or need assistance at any point, please feel free to reach out.
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Ruoff Mortgage - Grand Rapids
This is our second EXCELLENT experience with Travis!! We sought him out because we had such a positive process with our last real estate proceedings. Travis is friendly, professional, knowledgeable, caring, personable, reliable, and prompt....
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Reply from Travis Gregg, Ruoff Mortgage
November 19th, 2025 04:25 PM
Thank you so much for the incredible feedback! It truly means a lot that you came back to work with me again. I’m grateful for your trust and it’s always a pleasure helping your family. I look forward to being there for you anytime you need...
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William was great to work with. He and his team communicated clearly and timely throughout the loan process. I would highly recommend William to anyone looking for a mortgage.
Reply from Owner
March 19th, 2026 02:08 PM
Thank you Keith. It is always great working with you and Renee.
Great communication and clear requests for information during the loan process. William and his team were available for any questions and always kept me informed of the progress
Reply from Will Strauss, Ruoff Mortgage
March 19th, 2026 02:10 PM
Believe this came over twice! I enjoy twice as many reviews. Thank you.
for
Ruoff Mortgage - Grand Rapids
We originally worked with a great Ruoff representative in Marion, Lindsey DeWitt, when our son bought his home in Fort Wayne, IN. She was very easy to work with and so we selected RUOFF this time when we needed to create a loan. Travis did...
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Reply from Travis Gregg, Ruoff Mortgage
November 6th, 2025 06:20 PM
Dawn, I'm so glad to hear you felt informed and had a positive experience during this process. It's always my goal to provide helpful communication and address any questions along the way. Thank you for trusting me and Ruoff Mortgage with your...
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Always available if I needed any help or had any questions
Reply from Joel Koziol, Ruoff Mortgage
November 4th, 2025 03:05 PM
I was so excited for you to get your new home here in Michigan and closer to family! Especially with the baby now here!
Joel was current and willing to explain everything with a smile. Always pleasant and courteous. He was pleasant and easy to work with.
Reply from Joel Koziol, Ruoff Mortgage
October 31st, 2025 03:24 PM
It’s encouraging to know that you found my approach pleasant and easy to work with. I’m glad I was able to provide explanations that were helpful. Should you need any further assistance, feel free to contact me.
for
Ruoff Mortgage - Grand Rapids
Travis is the man!
Reply from Travis Gregg, Ruoff Mortgage
October 29th, 2025 03:34 PM
Thanks Justin! It was so great to have the opportunity to work with you! You are the man! Thanks again.
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David Jackson, Ruoff Mortgage
overall. But the thing that was the most amazing was the closing. I was in and out in 15 minutes. Absolutely no issues whatsoever. It went extremely smoothly.
Reply from David Jackson
November 12th, 2025 06:18 PM
Thank you for the kind words- it was a pleasure working with you!
for
Ruoff Mortgage - Grand Rapids
Working with travis Travis very prompRand professional!
Reply from Travis Gregg, Ruoff Mortgage
October 14th, 2025 01:59 PM
Thank you Ryan! Appreciate you giving me the opportunity to help you with your new home journey.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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