Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
William and Cherish were terrific every step of the way! They helped to smooth out all the bumps that always seem to come up through the process. Terrific service.
This is my first house and the experience was AWESOME!!!! I had tried to buy a house before and nothing compairs to deailing with Envoy mortgage!!!!!!!
Reply from Owner
November 22nd, 2016 12:00 AM
Matt, thank you again for letting us help you with your first mortgage...has your friend closed with that other company yet?
First time buyer, went very smoothly and walked thru the process as we went along. Friendly, Easy to communicate with, and matched other lenders initially lower offer.
Reply from Owner
November 22nd, 2016 12:00 AM
Ted, thank you for letting me give you numbers when you were shopping for the best rates and fees. It was our pleasure.
William came highly recommended by my realtor, and I can see why. From start to finish, William was exceptional. He is very professional and works diligently up to the last moment to ensure you are informed and getting the best loan for your...
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Reply from Owner
November 22nd, 2016 12:00 AM
Closing your house should be one of the happiest days of your life. I try to make all my closings. Thank you for the review.
When opportunities arise, having the right lender can be the difference in seizing the opportunity and losing it. William is on top of his game. 10 years ago was the first time I worked with him, when I purchased my second piece of real estate....
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Reply from Owner
November 22nd, 2016 12:00 AM
It's amazing that I still do mortgages in Memphis since leaving there 6 years ago. Tanya you are always great to work with...
William and his team were outstanding in keeping me up to date in the loan process. Informative emails were sent to me at every stage of the process and he always answered my calls when I had questions. This was the 4th home I have purchased...
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Reply from Owner
November 22nd, 2016 12:00 AM
Smooth is easy with a "cool as a cucumber" customer like you. We had so many hurdles with the property and VA. Thank you for your patience and all your help with VA.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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