Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Joel was great to work with! As a first time home buyer I had many questions and he was always quick to respond and I felt that he always had my best interest in mind.
Reply from Joel Koziol, Ruoff Mortgage
October 12th, 2026 01:56 PM
Thanks for the great review Alishia! I was so happy to get this done for you, and with that great rate through MSHDA! :) Let me know if you ever have any questions, I'm ALWAYS here to help!
for
Will Strauss, Ruoff Mortgage
Will Strauss, Ruoff Mortgage has received a review with 5 star rating from Maria J
for
Will Strauss, Ruoff Mortgage
William and Becky were both extremely helpful throughout the loan process. They were quick to respond and answered our many questions!
Joel was so incrediblily helpful with all aspects! He made purchasing a home such an easy process for someone like me who felt that it would never be possible.
Reply from Joel Koziol, Ruoff Mortgage
September 9th, 2026 05:16 PM
Ashley, I'm glad to hear that I could assist in making the home purchasing process easier for you. It's great to know that you felt supported throughout this journey. If you have any more questions or need further assistance, feel free to reach...
read more
for
Ruoff Mortgage - Grand Rapids
Great expericne
for
Ruoff Mortgage - Grand Rapids
Travis was quick to respond to our questions and worked well with our relator!
for
Ruoff Mortgage - Grand Rapids
Everything was great!
for
Ruoff Mortgage - Grand Rapids
I've worked w Travis multiple times, always a good experience helpful knowledgeable and easy to talk to
Reply from Travis Gregg
July 27th, 2026 03:21 PM
Devin, I'm grateful for your continued trust and am pleased to hear that you've had good experiences working with me. Being helpful and approachable is something I strive for. If there's anything more I can do for you, please don't hesitate...
read more
Joel did a great job communicating and keeping us informed throughout the process. Would highly recommend Joel!
Reply from Joel Koziol
July 27th, 2026 01:39 PM
David, I appreciate your recommendation and am pleased to know you felt well-informed throughout the process. If there's anything more I can do for you, please let me know.
for
Ruoff Mortgage - Grand Rapids
..........
Reply from Travis Gregg, Ruoff Mortgage
July 6th, 2026 03:17 PM
Thank you for allowing me to help!
1–10 of 488
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us