Ruoff Mortgage - Grand Rapids, Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
I've worked w Travis multiple times, always a good experience helpful knowledgeable and easy to talk to
Reply from Travis Gregg
July 27th, 2026 03:21 PM
Devin, I'm grateful for your continued trust and am pleased to hear that you've had good experiences working with me. Being helpful and approachable is something I strive for. If there's anything more I can do for you, please don't hesitate...
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Joel did a great job communicating and keeping us informed throughout the process. Would highly recommend Joel!
Reply from Joel Koziol
July 27th, 2026 01:39 PM
David, I appreciate your recommendation and am pleased to know you felt well-informed throughout the process. If there's anything more I can do for you, please let me know.
Travis has worked with us twice now. He can make anything happen. Great communicator and smooth easy process.
Reply from Owner
July 6th, 2026 03:15 PM
Thank you for the 5 star review!
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Reply from Travis Gregg, Ruoff Mortgage
July 6th, 2026 03:17 PM
Thank you for allowing me to help!
Joel got it done! Thank you for making this home buying process possible and seamless.
Reply from Owner
July 13th, 2026 07:10 PM
I'm grateful for your kind words, Spencer. It's wonderful to know that I could help make your home buying process seamless. If you have any further questions or need assistance, I'm here to help.
Joel got it done! Thank you for making this home buying process possible and seamless.
Reply from Joel Koziol, Ruoff Mortgage
July 2nd, 2026 03:36 PM
LOL! Thank you for the great review! You guys were awesome to work with! So happy for you both and Congratulations!
Will Strauss, Ruoff Mortgage has received a review with 5 star rating from Morgan P
Reply from Owner
July 13th, 2026 02:51 PM
Thank you, Morgan, for the 5-star rating! I appreciate your support and am here if you need anything further.
Will Strauss was timely and efficient with answering questions and providing instructions for next steps.
Reply from Will Strauss
July 10th, 2026 03:54 PM
Morgan, I appreciate your feedback and I'm glad that you found my responses timely and efficient. It's great to know that the instructions were helpful for you. If you have any more questions or need further assistance, please feel free to...
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David Jackson, Ruoff Mortgage
i should have qualified for better interest r*** and i did not like pre paid amounts at closing. Everything else went smoothly.
Joel was a pleasure to work with, he is very knowledgeable and kind. Worked with us on every aspect, even on the weekends. Such a great individual.
Reply from Joel Koziol, Ruoff Mortgage
June 15th, 2026 01:27 PM
I'm grateful for your kind words, Michael. It's nice to know that my knowledge and support made a positive impact on your experience, even during weekends! If there's anything else you need, please feel free to reach out!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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