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Ruoff Mortgage - Grand Rapids, Grand Rapids, MI

Grand Rapids, MI

4.94

(521)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 458-4500

Grand Rapids, MI

https://www.ruoff.com/lending-centers/grandrapids

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.94

(521)

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Great Servic!

Joel Koziol, Ruoff Mortgage has received a review with 5 star rating from BP B

Joel was kind and attentive! Every question I had was addressed properly and he made this complicated process easy to navigate

Reply from Joel Koziol, Ruoff Mortgage

May 22nd, 2026 06:37 PM

Bradley, thank you for your kind words. I'm grateful to know that you found me attentive and that I could help make the process easier for you. If you have any more questions or need further assistance in the future, please don't hesitate to...

10 out of 10 service!

Reply from Owner

May 26th, 2026 04:03 PM

Thank you, Jordan! I'm happy to know you felt the service was top-notch. If there's anything else I can assist you with, don't hesitate to reach out.

Will was extremely professional and worked fast so we could meet our closing date!

Reply from Will Strauss

May 22nd, 2026 03:06 PM

I'm glad to hear that you appreciated my professionalism and the speed of the process, Jordan. It's appreciated knowing we could meet your closing date successfully. If you ever need further assistance, feel free to reach out.

Travis was great from the very beginning and being a first time homebuyer, he was very thorough and took all my concerns into consideration while offering advice for a smooth process!

Reply from Travis Gregg, Ruoff Mortgage

May 26th, 2026 01:14 PM

Thank you! I know buying your first home can bring a lot of questions and emotions, so I’m glad I could help make the process smooth and be there every step of the way. I appreciate the trust and enjoyed helping you reach this milestone!

everyone is friendly and very nice. I would highly recommend!

Reply from Owner

May 22nd, 2026 02:12 PM

Thank you, Jeff, for your kind words. I'm pleased to hear that you found everyone friendly and nice. Your recommendation means a lot to me.

everyone was very friendly and helpful.

Reply from Will Strauss

May 21st, 2026 03:25 PM

I'm grateful for your kind words, Jeffrey. It's great to hear that you found everyone friendly and helpful. If there's anything else I can do for you, please let me know.

Joel Koziol, Ruoff Mortgage has received a review with 5 star rating from Joshua L

Reply from Owner

May 6th, 2026 02:59 PM

Thanks for the great review Josh! It was great working with you and Valerie again! Let me know if any questions come up!

The whole home buying process was super easy and Joel was amazing! By far the easiest and best experience I've had buying a home.

Reply from Joel Koziol

May 15th, 2026 07:44 PM

I'm glad to hear that you found the home buying process easy and had a great experience with me, Joshua. Your kind words mean a lot, and I'm pleased I could assist you effectively. If you have any future questions or need further assistance,...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans