

Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Travis had amazing communication with us and he explained everything in a way we were able to understand as first time home buyers.
Reply from Travis Gregg, Ruoff Mortgage
December 10th, 2025 03:45 PM
Heather, thank you so much! It was truly a pleasure helping you and Levi through your first home-buying experience. I’m glad the communication felt clear and easy, that’s always my goal. If you ever need anything or have questions down the...
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Constant communication..... David Jackson is so great to work with! 100% recommed him to anyone!!!!
Reply from David Jackson
December 22nd, 2025 02:05 PM
I'm glad you found the communication process effective. It's important to me that my clients feel informed and supported throughout. If there's anything more I can do for you in the future, please don't hesitate to reach out. Thank you for...
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Joel absolutely rocked it during the process! He is phenomenal to work with!!!
Reply from Joel Koziol, Ruoff Mortgage
December 11th, 2025 05:50 PM
Aidan! So happy for you and your new home! I hope the move in went smoothly! Please let me know if any questions come up!
Travis was on top of things from start to finish. He is very knowledgeable, personable and just an overall great guy to work with!
Reply from Travis Gregg, Ruoff Mortgage
December 2nd, 2025 03:28 PM
Congrats John, so happy for you! Was great to work with you and I am so happy that you had a great experience! Thank you for letting me assist you!
Travis is awesome to work with.
Reply from Travis Gregg, Ruoff Mortgage
November 25th, 2025 02:14 PM
Congrats Bill, and thank you for allowing me to be a part of this! Was great working with you on your VA loan, great program and benefits for those who deserve it. Thank you for your service!
Jackson exceeded our expectations. He was in constant contact with us making sure things went smoothly. We didn't have to reach out to him for anything, he always reached out to us. I would never consider using anybody else.
Reply from David Jackson
December 1st, 2025 04:47 PM
I'm grateful for your kind words. It means a lot to me that I could provide the support and communication you were looking for during your mortgage process. Ensuring things proceed smoothly is always my goal. If you need any further assistance...
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David Jackson, Ruoff Mortgage has received a review with 5 star rating from Jen D
My experience was excellent. He was knowledgeable, professional, and always quick to respond whenever I had questions. He guided me through each step of the process clearly and made everything feel smooth and stress-free. I felt supported the...
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Reply from David Jackson
December 1st, 2025 04:12 PM
I'm pleased to hear that you had an excellent experience. It's important to me that my clients feel supported and well-informed throughout the process. If you have any future questions or need assistance, don't hesitate to reach out. Thank...
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Travis was awesome!
Reply from Travis Gregg
November 25th, 2025 02:15 PM
Congrats on your first home Juan! So excited for you and the family!
As a new home owner. I lacked the knowledge of how to do all of this. Travis was kind enough to help me better understand what I was getting into and was with along me along every process and any question I had he answered. I feel so blessed...
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Reply from Travis Gregg, Ruoff Mortgage
November 19th, 2025 04:24 PM
Thank you so much for sharing this! I’m really glad I could help guide you through everything, that’s exactly what I’m here for. It’s been a pleasure working with you, and I’m thrilled for you and your family in your new home. If you ever need...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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