Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Ruoff Mortgage - Grand Rapids
Travis was very thorough?
Reply from Travis Gregg, Ruoff Mortgage
February 20th, 2026 11:02 AM
Thank you Ann, it was great to help you with the move to Michigan and so excited for your new chapter of life in a new town. Thanks for allowing me to be a part of it and helping with your home loan.
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David Jackson, Ruoff Mortgage
David Jackson, Ruoff Mortgage has received a review with 5 star rating from Kyle M
Reply from Owner
February 19th, 2026 09:26 PM
I appreciate your rating, Kyle. If you have any further thoughts to share or questions, feel free to reach out.
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David Jackson, Ruoff Mortgage
Dave was very knowledgeable and has fast, reliable communication! He made the process of buying our first home easy and seamless and we appreciated working alongside him.
Reply from David Jackson
February 17th, 2026 09:18 PM
Kyle, knowing that I could assist in making your first home purchase a straightforward experience is truly important to me. I aim to provide reliable communication and expert guidance to make the process as smooth as possible. If there's anything...
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William was on top of the details and responded quickly when we had questions.
Reply from Will Strauss
January 26th, 2026 06:28 PM
Thank you for sharing your experience, Thomas. I'm pleased to know that my attention to detail and prompt responses met your needs. If you have any further questions or need assistance in the future, feel free to reach out.
Highly recommend William! Extremely helpful throughout our entire purchasing process. I would definitely use William again.
Reply from Owner
January 13th, 2026 08:43 PM
I appreciate your recommendation, Robert. I'm glad to know I could assist you effectively during your purchasing process. If you need any support in the future, don't hesitate to get in touch.
William was amazing. Previous experience with a different lender was horrible. William went above and beyond for us. Very appreciative for him.
Reply from Will Strauss
January 12th, 2026 04:04 PM
It's great to hear about your experience, Robert. I'm glad I could make a difference and provide the support you needed. If there's anything else you need or any questions pop up, just reach out. I'm here to help.
Could not ask for a better and more responsive tream to go through this process with.
Reply from Will Strauss
January 5th, 2026 04:17 PM
I'm grateful to hear about your positive experience, Leah. It's fantastic to know that you found our team responsive throughout the process. If there's anything else you need or any questions arise, I'm here to assist.
for
Ruoff Mortgage - Grand Rapids
Travis was amazing to work with! He made the process smooth and we felt very confident going into the closing !
Reply from Travis Gregg
December 29th, 2025 03:23 PM
Thank you, Mackenzie, for the kind words. I'm glad to hear that the process felt smooth and that you entered closing with confidence. If you ever have more questions or need anything else, please don't hesitate to reach out. I appreciate your...
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Ruoff Mortgage - Grand Rapids
Travis was patient and easy to work with, made time for us and always followed up on any questions or concerns. Made sure we knew what was happening and why
Reply from Travis Gregg, Ruoff Mortgage
December 12th, 2025 04:25 PM
Thank you for the great feedback! Helping clients navigate the mortgage process with clear communication and follow-up is a top priority for me. I’m grateful I could assist with your home financing and provide a smooth experience. Thank you...
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Ruoff Mortgage - Grand Rapids
I really liked my loan officer, but there was an error in the second (of 3) closing disclosure that was only discovered the day before closing . I did also feel pressured initially to apply for more pre-approval than I was really willing to...
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Reply from Travis Gregg, Ruoff Mortgage
December 10th, 2025 05:28 PM
Hey Paulina, thanks for the honest feedback. I’m really sorry about that error on the second CD, that should’ve been caught earlier, and I’m glad we got it fixed before closing.On the pre-approval amount, I never meant to make you feel pressured....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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