Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
The whole home buying process was super easy and Joel was amazing! By far the easiest and best experience I've had buying a home.
Reply from Joel Koziol
May 15th, 2026 07:44 PM
I'm glad to hear that you found the home buying process easy and had a great experience with me, Joshua. Your kind words mean a lot, and I'm pleased I could assist you effectively. If you have any future questions or need further assistance,...
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David Jackson, Ruoff Mortgage
No problems encountered
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Ruoff Mortgage - Grand Rapids
Travis is a remarkable person. Personable, communicative, and efficient! In this day and age it's hard to find people that truly are working in your interest. Travis does that!
Reply from Travis Gregg, Ruoff Mortgage
May 5th, 2026 05:34 PM
Thank you, I really appreciate that. It means a lot that you felt taken care of throughout the process. That’s always the goal on my end. I’m glad I could help and be part of your home journey!
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Ruoff Mortgage - Grand Rapids
Travis was knowledgeable and extremely helpful with all of my questions! He made himself available to help me whenever and I never doubted his ability to take care of things. The process was quick and smooth due to his expertise.
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Reply from Travis Gregg
April 28th, 2026 03:42 PM
Natalie, I'm glad to hear that you found my assistance helpful and that the process went smoothly for you. Your confidence in my ability to manage things effectively means a lot. If you have any more questions or need further assistance, please...
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Will Strauss, Ruoff Mortgage has received a review with 5 star rating from Spencer W
Reply from Owner
April 27th, 2026 07:02 PM
Thank you, Spencer, for the great rating. I'm pleased to know you had a positive experience with my services at Ruoff Mortgage.
Helped answer all questions in a timely manner
Reply from Will Strauss
April 27th, 2026 03:22 PM
I'm happy I could assist you, Spencer. It's important to me to provide timely and helpful answers. If you have any more questions or need further assistance, feel free to reach out.
Will was very helpful for my mortgage refinance!
Reply from Owner
April 14th, 2026 07:45 PM
Thank you Kevin. I'm glad I was able to help you figure it out.
Joel Koziol, Ruoff Mortgage has received a review with 5 star rating from Missy Y
Reply from Owner
April 27th, 2026 06:29 PM
Thank you for the great rating, Missy. I'm glad to know you had a positive experience. If you ever need further assistance, feel free to reach out.
Joel was wonderful to work with and was always available to provide reassurance during the challenging times.
Reply from Joel Koziol, Ruoff Mortgage
April 14th, 2026 03:17 PM
Thanks for the great review Missy! You were so much fun to work with on this, though I know there were a couple speed bumps along the way, we got through them!!
for
Ruoff Mortgage - Grand Rapids
Travis was very responsive and eager to make this as smooth as possible for our family. he was a pleasure to work with . Thank you!
Reply from Travis Gregg
May 5th, 2026 05:34 PM
Thank you, I really appreciate that. I’m glad we could make it a smooth process for your family. It was a pleasure working with you as well, and I’m always here if you need anything down the road.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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