Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Will Strauss, Ruoff Mortgage has received a review with 5 star rating from Morgan P
Reply from Owner
July 13th, 2026 02:51 PM
Thank you, Morgan, for the 5-star rating! I appreciate your support and am here if you need anything further.
Will Strauss was timely and efficient with answering questions and providing instructions for next steps.
Reply from Will Strauss
July 10th, 2026 03:54 PM
Morgan, I appreciate your feedback and I'm glad that you found my responses timely and efficient. It's great to know that the instructions were helpful for you. If you have any more questions or need further assistance, please feel free to...
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David Jackson, Ruoff Mortgage
i should have qualified for better interest r*** and i did not like pre paid amounts at closing. Everything else went smoothly.
Joel was a pleasure to work with, he is very knowledgeable and kind. Worked with us on every aspect, even on the weekends. Such a great individual.
Reply from Joel Koziol, Ruoff Mortgage
June 15th, 2026 01:27 PM
I'm grateful for your kind words, Michael. It's nice to know that my knowledge and support made a positive impact on your experience, even during weekends! If there's anything else you need, please feel free to reach out!
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Ruoff Mortgage - Grand Rapids
Travis was great to work with. He was always quick to reply to questions and always had an answer. I would highly recommend Travis and Ruoff Mortgage!
Reply from Travis Gregg
June 20th, 2026 12:47 PM
David, I appreciate your recommendation and am happy to hear that you found my responsiveness helpful. It's great to know that you had a positive experience with me and Ruoff Mortgage. If you have any more questions or need assistance in the...
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Everything from start to closing, Joel was excellent!!
Reply from Joel Koziol, Ruoff Mortgage
June 9th, 2026 05:27 PM
I'm grateful for your kind words, Felisha. It's wonderful to know that you found my assistance excellent from start to closing. If you have any questions or need further help in the future, please feel free to reach out.
William was on top of all of our communication between the new homeowners us. The realtor. Everything was phenomenal made the buying process super easy and we are so grateful.
Reply from Will Strauss
June 15th, 2026 01:13 PM
Shelby, I'm grateful for your kind words and happy to know that my communication helped make the buying process easy for you. It's great to hear that everything went smoothly. If there's anything more I can do for you, just let me know!
for
Ruoff Mortgage - Grand Rapids
Travis was great to work with!
Reply from Travis Gregg, Ruoff Mortgage
June 1st, 2026 02:58 PM
Joel, I'm pleased to hear that you had a good experience working with me. If there's anything else you need or any questions you have in the future, feel free to reach out! Thank you!
for
Ruoff Mortgage - Grand Rapids
Travis was such an asset to our home buying/selling experience! He was very prompt and informative and reliable every step of the way. We are so very grateful!!
Reply from Travis Gregg
June 1st, 2026 02:59 PM
Jennifer, I'm pleased to hear that I could be a helpful part of your home buying journey. Your gratitude truly means a lot to me. If you ever need further assistance or have more questions, feel free to reach out anytime.
for
Ruoff Mortgage - Grand Rapids
I could go on forever about how great Travis and the Ruoff team is! I am a young home buyer. I was in a unique situation to purchase a home, something I never thought would be possible with my student loan debt.Travis made home buying the easiest...
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Reply from Travis Gregg
June 1st, 2026 03:00 PM
Haylie, thank you so much for sharing your appreciated experience. It's great to hear that the process felt smooth and comfortable, even with the challenges that can come with buying a home. So happy I could help you navigate the process and...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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