Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Joel was so easy to work with, helpful, quick to respond, and very knowledgeabl! He made the entire process less stressful!
Reply from Joel Koziol
June 3rd, 2025 06:02 PM
Thank you Breanne! You and Brian were great to work with!! So excited for you both on this purchase!
Kept me informed and updated
Reply from Will Strauss, Ruoff Mortgage
June 16th, 2025 04:23 PM
I'm glad to hear that you felt well-informed and updated throughout the process. It was a pleasure assisting you at Ruoff Mortgage, and I appreciate your feedback. If there's anything more I can do for you, please feel free to reach out.
Will always got back to me right away and made sure i was ready for the next step with no surprises .
Reply from Will Strauss
May 10th, 2025 03:54 PM
I'm glad to hear that I could provide prompt responses and ensure a smooth process for you. It was a pleasure assisting you, and I appreciate your positive feedback.
Communication was really good and knowing what we need
Reply from Will Strauss, Ruoff Mortgage
April 29th, 2025 02:55 PM
I'm glad to hear that the communication met your expectations, Laura. Knowing what you need is crucial, and I'm pleased I could assist you effectively. If there's anything else I can help with, please don't hesitate to reach out.
Will Strauss, Ruoff Mortgage has received a review with 5 star rating from John B
Reply from Owner
April 29th, 2025 02:56 PM
Thank you John. It was a pleasure working with you.
Will and team were amazing! made our first home buy process very easy
Reply from Will Strauss, Ruoff Mortgage
April 29th, 2025 02:56 PM
I'm thrilled to hear that your first home buying process was smooth and easy. It was a pleasure assisting you, and I'm grateful for your kind words about our team.
Will Strauss, Ruoff Mortgage has received a review with 5 star rating from Cody N
Reply from Owner
April 29th, 2025 02:56 PM
I'm thrilled to hear about your positive experience, Cody. It was a pleasure assisting you with your mortgage needs. Thank you for your trust and the excellent rating. If you have any further questions or need assistance, feel free to reach...
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He knew his stuff and explains everything really clear
Reply from Will Strauss, Ruoff Mortgage
April 29th, 2025 02:57 PM
Thank you Cody. We went through several houses to get you there. Always reach out if you need me.
Will Strauss, Ruoff Mortgage has received a review with 5 star rating from Tyler R
Reply from Owner
April 29th, 2025 02:58 PM
Thank you Tyler. I am glad we were able to get this to work out for you and your family. We had our hurdles but we made it.
William has been working with us for years now and is the best in the buisness he prompt and willing to help anyway he possibly can!
Reply from Will Strauss, Ruoff Mortgage
April 29th, 2025 02:58 PM
I'm thrilled to hear that you have had such a positive experience over the years. It's been a pleasure working with you, and I'm always here to help in any way I can. Thank you for your kind words and trust in my services at Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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