Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Great company to work with Joel is very knowledgeable
Reply from Owner
May 7th, 2025 02:25 PM
Thanks Matt! You guys were great to work with! So happy for you!
Everything
Reply from Joel Koziol, Ruoff Mortgage
April 18th, 2025 09:11 PM
Thank you Matt! I was so happy to help you and Tara get into your new home!
Communication was excellent, everything went quickly and smooth. Working with William has always been a great experience, he is very helpful, knowledgeable, and looks out for what is in our best interest. He is always available to help and...
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Reply from Owner
April 29th, 2025 03:00 PM
Thank you Nicole. It was a pleasure working with you and your husband again.
Communication was excellent, everything went quickly and smooth. Working with William has always been a great experience, he is very helpful, knowledgeable, and looks out for what is in our best interest. We have worked with him 2 times prior...
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Reply from Will Strauss
April 28th, 2025 03:14 PM
I'm thrilled to hear that your experience was seamless and that communication met your expectations. It's always a pleasure working with you, and I am grateful for your continued trust over the years. Looking out for your best interest is my...
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Joel Koziol, Ruoff Mortgage has received a review with 5 star rating from Adam S
Reply from Owner
April 9th, 2025 01:15 PM
Thank you for the great review Adam! I was so happy to help you purchase your new home!
Joel made the experience top notch. I expressed all my worries and had him working after hours to settle my fears . he broke down the numbers in a way the average person can understand, and in my opinion, went way above and beyond . I can't...
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Reply from Joel Koziol, Ruoff Mortgage
April 9th, 2025 01:15 PM
I'm thrilled to hear that I could make your experience top notch and provide clarity on the numbers. It was my pleasure to assist you and address your concerns. Your kind words about my efforts are greatly appreciated. If you have any further...
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Ruoff Mortgage - Grand Rapids
Excellent communication and throurouly explained everything!
Reply from Travis Gregg, Ruoff Mortgage
April 4th, 2025 12:13 AM
So glad you were happy with the communication and the thorough explanations . It was a pleasure assisting you both with the home loan process. Thank you for your positive feedback and congrats on your first home!
William went above and beyond for us. He was more then happy to explain anything to us and answer any questions we had, he was super quick to respond too.
Reply from Owner
April 29th, 2025 03:01 PM
Thank you Lily. I am here for you if you ever have any questions.
William went above and beyond for us. He was more then happy to explain anything to us and answer any questions we had.
Reply from Will Strauss
April 6th, 2025 01:57 PM
I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you, and I'm glad I could help address all your questions. Thank you for your kind words and trust in Ruoff Mortgage.
Help me a lot thank you for everything. Best experience with Will.
Reply from Will Strauss, Ruoff Mortgage
March 27th, 2025 10:59 AM
I believe that took 3 years. It was my pleasure. Thank you brother!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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