

Ruoff Mortgage - Grand Rapids, MI
Grand Rapids, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Travis is a very friendly, knowledgeable, down to earth guy, that communicates quickly, and always has an answer for you.
Reply from Travis Gregg
September 12th, 2025 02:51 PM
Thanks so much for the kind words! I’m glad my quick communication and answers helped make things easier for you. I always try to keep the process simple and stress free! Thank you again for putting your trust in me buying your first home!
Working with Travis was awesome! We felt like he had our best interests in mind. He kept us in the loop at all times and was extremely helpful with the entire process! We would highly recommend him and Ruoff!
Reply from Travis Gregg
September 12th, 2025 02:52 PM
Thank you so much Liz! I’m excited to hear you felt supported and informed the whole way through, that’s exactly what I aim for. It was great working with you, and I’m so glad we could make the process smooth! Congrats!
Great communication
Reply from Travis Gregg
September 12th, 2025 02:52 PM
I'm glad to hear that you appreciated the communication, Todd. If there's anything more I can do for you, please feel free to reach out. Thank you for choosing myself and Ruoff Mortgage!
Travis Gregg is well organized, communicates effectively and frequently, and represents Ruoff as a consumate professional.
Reply from Travis Gregg, Ruoff Mortgage
September 12th, 2025 02:54 PM
Thank you! I really appreciate the kind words. Communication and staying organized are so important to me, so I’m glad it showed!
Travis was great at communicating & answering all of the questions we had throughout the process.
Reply from Travis Gregg, Ruoff Mortgage
August 12th, 2025 09:21 PM
Was a pleasure to work with you both! Congrats and thank you very much for allowing me to be a part of the process!
Will got it done when the banks gave me the run around.
Reply from Will Strauss, Ruoff Mortgage
July 30th, 2025 07:20 PM
Thank you John. I enjoyed figuring your loan out.
The Knowledge
Reply from Will Strauss
July 28th, 2025 03:05 PM
Thank you, Stephen, for your review. I’m glad to know that my knowledge was helpful to your experience. Working with you at Ruoff Mortgage was a pleasure, and if there’s anything else you need in the future, feel free to reach out.
Travis is the best!!!
Reply from Travis Gregg
July 26th, 2025 03:03 PM
I truly appreciate your enthusiastic feedback, Adam! It means a lot to hear such positive words. If there's anything more I can do to assist you in the future, please feel free to reach out. Thanks again for choosing Ruoff Mortgage!
Will Strauss is an excellent loan officer. He kept me informed at every step and responded immediately whenever I had a question. I highly recommend Will and Ruoff Mortgage!
Reply from Owner
July 17th, 2025 03:19 PM
Thank you John. It helps when you have a customer that is on top of their stuff. Welcome to Michigan!
Will was attentive and responsive - even weekends and evenings, he was on the case, whenever needed.
Reply from Will Strauss, Ruoff Mortgage
July 17th, 2025 03:19 PM
I'm really grateful for your kind words, John. Being attentive and responsive is important to me, and I'm glad to know it made a difference during your experience with Ruoff Mortgage. If there’s anything else you need, don’t hesitate to get...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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